1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
lovely position overlooking the harbour,it had everything you could want restaurant,bar lounge,fantastic history.
Negative section of review
Nothing
Chester-le-Street, United Kingdom
Positive section of review
Room was basic but adequate staff and breakfast superb location great easy access by bus to all areas
Negative section of review
To could not get a signal and Wi-Fi in room poor. TV was good though Netflix etc
Positive section of review
Location and styling of the hotel is brilliant staff are super friendly and the food was great.
Negative section of review
Nothing
Positive section of review
The rooms were big and had everything you could need.
Negative section of review
The staff were super rude and unwelcoming. Felt like you were a bother even being there
Positive section of review
The property was new, clean, comfortable and nice!
Negative section of review
A little far from the city centre but very near to the underground.
Positive section of review
The view was nice and the staff were friendly.
Negative section of review
The place was very run down, paint was peeling off the walls and you could see and smell damp. The games room and lounge were unwelcoming with the bare minimum of facilities, ie chairs and a broken pool table. The whole place was freezing cold, I had to sleep under 2 duvets. Also the food was expensive but below average standard and took ages to cook.
Positive section of review
Comfort and out of city. Very clean and modern
Negative section of review
Only had trouble working portable elements
Positive section of review
Clean, comfortable, good value for the money.
Negative section of review
None
Positive section of review
Very friendly and helpful staff.
Negative section of review
The noise in the bar. We were seated in an area full of children made enjoying our meal difficult. Would help if you set an area for children seperate. Apart from this our stay was excellent.
Positive section of review
Nothing
Negative section of review
Everything