1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very very clean! Spotless in fact! Very comfortable beds! I was asleep in seconds and that’s impossible for me even at home! Not a bad little walk to the Minster and Shambles and all the attractions! 10-15 mins max. Will definitely book here again!
Negative section of review
My one and only complaint! Room one! Shower holder that holds the head to the pole was broken so trying to have a shower was interesting, but managed it after a bit of imagination!
Positive section of review
Everything about this hotel was wonderful, the staff were excellent, the location fabulous. Thank you to all the staff that made our stay so enjoyable
Negative section of review
Nothing
Positive section of review
Very tastefully decorated, exceptionally good food, very helpful staff (nothing was too much trouble). Will definately stay here again.
Negative section of review
Food and drink a little expensive, but you're paying for quality.
Positive section of review
The location is good being right on A 82. It is a typical Marston pub and the rooms are as expected.
Negative section of review
We arrived at 7pm and booked in only to be told the restaurant had just shut as there was to be a staff meeting. They could have let us know. We had to find an alternative restaurant. We requested room together and were given 2 and 28 which are on different floors and at different ends of the building.
Positive section of review
So beautifully appointed. Lovely friendly staff and a huge bed. Fabulous!
Stoke on Trent, United Kingdom
Positive section of review
Spacious, we liked that it was an apartment not just a Hotel room.
Negative section of review
The exacter fan above the Cooker did not work, setting off the smoke alarm, the bathroom extractor also did not work although this only made for a steamy bathroom.
Newcastle upon Tyne, United Kingdom
Positive section of review
New and clean hotel, very comfy and with interesting design.
Negative section of review
Nothing really.
Positive section of review
Location and facilities. Staff helpful and accommodating
Negative section of review
Bedrooms across path from kitchen etc
Positive section of review
Great location, spacious, clean accommodation
Positive section of review
Big car park easy checkin
Negative section of review
No sign to say where the reception was ( I maybe didn’t see it)