1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Lovely property in centre of Stratford. Joanne had left us a bottle of wine, juice and goodies. Blown away by the thoughtfulness. Will be back. Highly recommend
Negative section of review
That I didn’t book a longer stay.
Positive section of review
Stunning views, lovely little cottage had everything we needed. Just wish we could have stayed longer.
Positive section of review
Convenient, walking distance to town and beach. Lovely food, garden and friendly staff
Negative section of review
Nothing
Positive section of review
Good location, have gym & the bar is good price, good view & good service
Negative section of review
No room light, only both bed side which will switch off in off automatically after several minutes. The TV night not work even though after serviced. The bed is not straight as it’s an adjustable raising bed.
Positive section of review
I enjoy the location the race course is at the bottom of the hotel garden
Negative section of review
What I didn't like was the bottle of prosecco I had with my evening meal was Tesco's own brand in Tesco's its £4.99 per bottle, but when I asked for my bill they had charged a eye watering £36.00 Yes £36.00 and it wasn't a mistake, certainly didn't make that mistake again the night after
Positive section of review
Fab location for Kew Gardens, warm, welcoming Pub.
Negative section of review
When a customer tells you that the shower tray is blocking up, and you tell the customer you will act upon it, then do so, do not leave the issue unattended, for the customer to then return to the room late afternoon the following day, after a long warm day at Kew Gardens, and be unable to enjoy a long cool shower, with fear of still flooding the bathroom. Your staffs lack of concern, had an impact on the pleasure of our stay sadly.
Positive section of review
Well run .clean
Negative section of review
Nothing
Positive section of review
very nice hosts
Positive section of review
N/a
Negative section of review
Shower could have been better/ WIFI was intermittent
Positive section of review
Clean
Negative section of review
Booked 2 nights, 2nd night was told i couldn't eat at the restaurant as I hadn't booked a breakfast and dinner package. No where on their website or on booking terms is this stated or available to book.No one at reception informed me of this. There was no local restaurants. Had to sit in the room eating food which I had to get delivered. Which meant my room then stank of take away food