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How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • C Central Hotel and Resort The Palm

    - “Great staff and service. Good location and breakfast”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Abracadabra Pousada

    - “Everything about the property was phenomenal. The location is perfect, we walked in and out of town everyday as it’s a beautiful walk and close to lots of great restaurants but the best restaurant in Buzios is the hotel’s own! The food and pool snacks were delicious. The view from the pool is the best vista on Buzios and the perfect place to watch the sunset. The rooms are nicely decorated, clean, cool and comfortable - very good value for money. The staff, particularly the reception staff, were so friendly and so helpful. They made some excellent recommendations for restaurants and activities in the area and they couldn’t have been more charming! The best boutique hotel we stayed in during our three months in South America!”

  • Falcon Crest Lodge by CLIQUE

    - “Great well appointed suite in Canmore had everything we needed for our stay would definitely recommend this to our friends and not far from Banff”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Phidias Piraeus Hotel

    - “Just a lovely hotel. Wonderful a/x, staff couldn’t have been more helpful/wonderful.. LWalking distance to everything. Really nice transportation to port. A solid 10 in my book‼️😆”

  • Pangkung House

    - “The location was great. Walking distance to most places.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • APA Hotel & Resort Roppongi-Eki-Higashi

    - “Location, value for money, check in and check out process, luggage storage”

  • Ascott Star KLCC

    - “Superb accom - highly recommended.”

  • B&B De Mansarde

    - “Lovely room, beautifully decorated. It felt very homely. Scrupulously clean . We would have liked to have stayed longer but couldn’t”

  • Uni Apartament

    - “Very nice and well located apartment. Everything well maintained and clean. There was a coffee machine and some snacks”

  • Monturi Hostel

    - “Hola! I was the very first guest in this season and Monturi's exceptional hostes Beatriz met me so warmly and welcoming ♥♥♥ She told me literally everything i asked, gave me useful tours reccomendations. Staff is very pleasant, helping you to solve any problem and they are going to meet your requests! Breakfast is awesome as well. And there are tv for every bed!!! 😂🙌 It's knockdown guys!”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • MrMac's Place

    - “Staff behaviour and hotel location was fantastic.Room was net and clean♥️♥️”

  • Ring Stone Hotels Old City

    - “If you travel as a family, that’s the perfect hotel to stay at. I booked several rooms for my whole family, including the king room with balcony. The king room was the meeting point for all of us. I have already made a review on the king room, so here I just focus on the standard double room where I stayed at. The standard double room is spacious for a couple. In the room you’ll find: a refrigerator, an electric kettle, some tee and coffee, bottled water, tv (with many Turkish channels, also kid channels), hairdryer, bathrobes, fresh towels and slippers. Breakfast: Vegetarian friendly with some vegan options like fried mushrooms and baked potatoes (delicious), fresh salads, olives, fresh bread, and a wide variety of fruits. Along with the normal filtered coffee we enjoyed freshly made Turkish coffee. Turkish tee was tasty too. For sweet tooth there was a good variety of yummy pastries. The kitchen crew bought some vegan milk specially for us. Bathroom had both overhead and handheld shower. There were shower gel, shampoo, and conditioner. Staff: Everyone in the hotel was helpful and attentive. I needed a smaller pillow, it was immediately provided. I slept well :) we asked for some wine glasses on several occasions and the staff was so nice to bring them directly to our room. On arrival we received detailed information about the most important sightseeings and useful tips for special locations in the city. We used the hotel transfer several times, it was very convenient.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Novotel Liverpool Centre

    Liverpool, United Kingdom

    Average review score: 8.1
    • Positive section of review

      The staff were very accommodating, we arrived well before our check in time but were able to leave our bags in storage while we went and had a look around. We were on the 8th floor of the hotel and the heat in the room was absolutely stifling, I asked at the front desk if it was possible to have the window open a little further but was told that it is a safety feature so unfortunately it couldn't be opened any more than it already was, the girl on the desk asked if it was warm in the room, I told her it was stifling and uncomfortable and she had a fan brought to the room for us. The people on the desk were very nice to deal with. Our check out time was 12, we were going to get a later check out at 3pm because our flight wasn't until 11:40pm but the lady at the desk suggested that we could leave our bags in storage instead of paying the extra for the 3 hours, they let us leave the bags in storage until 6pm that evening at no extra cost, they were most accommodating.

    • Negative section of review

      The heat in the bedroom.

    Reviewed: 17 May 2024 Stayed in May 2024
    Jennifer Ireland
  • Hotel Indigo - Cardiff, an IHG Hotel

    Cardiff, United Kingdom

    Average review score: 8.8
    • Positive section of review

      Great space. Great location. Really enjoyed the place. Only problem was there was a buzzing sound which woke us up. Sounded like constant vibrating. I informed the staff and they were good about it. Very attentive and made up for the disturbance. I will be booking with them again next time im in Cardiff. Best location and the decor was fun and the place was just lovely. If the buzzing happens again, ill be sure to let you know. But i dont think it will as they handled it very well.

    Reviewed: 17 May 2024 Stayed in April 2024
    Chloe United Kingdom
  • The Buxted Inn

    Buxted, United Kingdom

    Average review score: 8.4
    • Positive section of review

      The place is well maintained and the rooms are clean. Staff is very friendly and everything can be arranged. The bar and restaurant are a joy and there are breakfast options aplenty. We really enjoyed our stay there and can recommend it wholeheartedly.

    • Negative section of review

      There is not much to say. If we were to be picky we could say that this is on the corner of a main street, but then again this place is so tiny, that this is not an issue at all. Windows are also very well insulated, so once closed you simply do not hear the street.

    Reviewed: 17 May 2024 Stayed in May 2024
    Przemyslaw Belgium
  • Greencourt Guest House

    Oban, United Kingdom

    Average review score: 8.3
    • Positive section of review

      Property very close to the centre of Auburn where you could walk. We appreciated being able to leave the car at the property Host friendly, caring.

    • Negative section of review

      All fine

    Reviewed: 17 May 2024 Stayed in May 2024
    Jannette United Kingdom
  • ibis budget Cardiff Centre

    Cardiff, United Kingdom

    Average review score: 7.3
    • Positive section of review

      It is ok a bit off a walk from town ,I was next to the staff cupboard and they kept bagging the door ,woke me up tow days running ,was not happy!

    • Negative section of review

      No tea in the lobby any more,so paid for a kettle but they didn't fill the tray up each day !

    Reviewed: 17 May 2024 Stayed in May 2024
    Brett United Kingdom
  • The Ferry Inn

    Thurso, United Kingdom

    Average review score: 7.8
    • Positive section of review

      Really lovely comfortable room overlooking the harbour. Very enjoyable dinner. Really enjoyed our stay and will definitely book again

    Reviewed: 17 May 2024 Stayed in May 2024
    Karen United Kingdom
  • Tewkesbury Park

    Tewkesbury, United Kingdom

    Average review score: 8.5
    • Positive section of review

      Nice terrace to sit out in. Amazing views. Room was large and bed was large and very comfortable. The hotel was very clean.

    • Negative section of review

      Unfortunately the sour dough bread was not available for me for breakfast in the first day despite being requested months before. Disney have a parasol for the terrace. Had to request this twice. A game changer for me was no room service. You could buy a bar meal and carry it yourself to the room. Which is what we did.

    Reviewed: 17 May 2024 Stayed in May 2024
    maria United Kingdom
  • The Black Hat

    Ilkley, United Kingdom

    Average review score: 8.8
    • Positive section of review

      Excellent friendly staff, cleaner, all very nice, chatty and helpful

    • Negative section of review

      Cheaper beer

    Reviewed: 17 May 2024 Stayed in May 2024
    robsome United Kingdom
  • Bistro Lotte

    Frome, United Kingdom

    Average review score: 8.9
    • Positive section of review

      Private, comfortable and stylish.

    • Negative section of review

      Parking for cars is on a first come first serve basis. I was lucky the first night but not so the second. Had to park on the road (not a problem) but the space was for permit holders and car had to be moved by 9am .

    Reviewed: 17 May 2024 Stayed in May 2024
    Cathy United Kingdom
  • The Sefton

    Douglas, United Kingdom

    Average review score: 8
    • Positive section of review

      Location with parking

    • Negative section of review

      Room service was a bit and miss, one day bed not made, another day room not cleaned at all with bed unmade and no towels etc

    Reviewed: 17 May 2024 Stayed in May 2024
    Geoffrey United Kingdom
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