1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Modern interiors, lovely design. The breakfast was great and the staff are very friendly and welcoming!
Negative section of review
The rooms could’ve been a bit cleaner - more attention to detail needed. The beds weren’t that comfy but the pillows are amazing!
Positive section of review
Nothing, I had to leave immediately after having an asthma attack due to the fumes in the room.
Negative section of review
The rooms are cleaned with very strong bleach which isn’t appropriate before customers enter their rooms, particularly if they have asthma or any respiratory issues. I tried airing the whole room by opening all of the windows but I had to leave after having an asthma attack. I was staying for business and this was really disappointing as I was both made unwell and missed an important meeting due to having to vacate quickly. I had to find alternative accommodation and the hotel did not get back in touch with me to check I was okay or offer a refund. Shocking service.
Positive section of review
Beautiful and clean, nicely decorated. Good location, walkable to all we wanted to see.
Negative section of review
Nothing to dislike.
Positive section of review
The bar, lobby and staff were nice, with easy access to the cinema next door.
Negative section of review
My room was like a prison cell / hospital ward with no windows. No side table or anywhere to put my stuff, just a bed. Not as advertised in the slightest. Never seen anything like it.
Positive section of review
Central location with handy parking. Good local pub atmosphere.
Negative section of review
Too many stairs with the fire doors right at the edge.
Positive section of review
V comfortable bed and efficient shower.
Positive section of review
room, location vfm and helpfull staff
Negative section of review
Access from car park in the rain, dont forget to register your car or any friends who visit, to avoid the dispicable car parking enforcers. (Worse than the old Clampers of yesteryear).
Positive section of review
Clean and plenty of amenities
Negative section of review
Smelt like old smelly socks
Positive section of review
Absolutely everything ❤️
Newcastle upon Tyne, United Kingdom
Positive section of review
Perfect location
Negative section of review
The TV didn’t work for the whole of our stay. Staff just made excuses. Not acceptable.