1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great location. Really tasteful renovation with comfortable seating. Staff very friendly. Great base for exploring this lovely part of Wales.
Positive section of review
The breakfasts and dinners were excellent and the atmosphere was superb. The staff were welcoming and helpful. Parking was adequate.
Negative section of review
The corridors of the rear accommodation were dirt on some days. The decoration of the corridors was marred by water ingress and looking very tired. We could have done with a small map to help us get to our room on the first try!
Positive section of review
The location is the perfect very safe and central .
Negative section of review
I think for what I paid per night $$$ it is very expensive and definitely not a 5 start hotel more like a 4 star business or transit hotel.
Positive section of review
location dog friendly private outside space
Negative section of review
nothing
Royal Tunbridge Wells, United Kingdom
Positive section of review
Gorgeous room, great food and lovely staff
Negative section of review
Nothing
Brighton & Hove, United Kingdom
Positive section of review
Great location with sea view
Negative section of review
Undertone of vomit occasionally from bathroom Could do with scrubbing grout on floor tiles
Positive section of review
beds were comfortable
Negative section of review
old fashioned rooms and mould in bathroom and lifts were not working had to go up and down 3 flights off stairs. and up another 3 on other side off building to my friends room and was really hot felt like I was going to faint
Positive section of review
location, comfy,
Negative section of review
lower ground floor room but in the end it was perfectly adequate
Positive section of review
Its location
Negative section of review
Little things that were not checked and sorted prior to arrival:
Positive section of review
Location
Negative section of review
No lift