1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I felt the staff were all excellent and having wonderful outside space to spend early evening in was a real treat. Local pub also handy and an easy stroll through the wonderful landscape
Negative section of review
Nothing
Positive section of review
Location is good and convenient if your walking, right outside of Piccadilly gardens, you have taxi's outside of the hotel. Staff were nice and pleasant.
Negative section of review
Lift is too small, 2 people with luggage and your boxed in and suffocating. The rooms are too dark. The doors don't close properly and kind of rattle, so your conscious that is someone trying to get in. Have this weather theme which is nice in the lobby area but in the room its too much, they have a frame that is at an angle around the tv and it messes with your eyes. They don't supply a tissue box and the bathrooms are quite small, like you have to step in and then close the door in order to squeeze to the toilet or the sink. The showers leak and water goes everywhere as the cubicle is too small unless your super skinny! If you want to order an uber it wont come to the hotel it goes off toward another direction and you have to walk a bit and if they drop you off, they drop at the back of the hotel which is then a bit of walk because they cannot drive that way. There is no safe in the room for personal belongings either!
Positive section of review
Good but quiet location, great breakfast, had everything we needed in terms of amenities; shampoo, shower gel, tea and coffee, hairdryer. Lovely hosts
Negative section of review
Ceiling peeling over the double bed, towels thin but maybe just us as it was very busy
Positive section of review
It was clean , comfortable. Close to parking . Near the centre of Hereford which was perfect for us .
Negative section of review
No hand towels . Bed was too soft
Positive section of review
The room was small but ideal for us and our dog on the way to our French house.
Negative section of review
The room was small.
Positive section of review
Excellent central location. Great breakfast well presented
Negative section of review
Bed could have been softer/bigger
Positive section of review
The hotel was great
Negative section of review
I did not like there was no dislike to he had
Positive section of review
Very Homely
Negative section of review
The shared garden, would be nice to have own garden When opened back door was greeted by a dog barking at us, did seem very nice so never got to go out side
Positive section of review
Location
Negative section of review
Extra payments on the arrival with pre-authorisation of charges for something that may go wrong from your side, without prior inventory of the room. If something goes missing from the room during your absent, there is no pre-authorisation from hotel to compensate your lost! Interesting approach to the customers ?!
High Bickington, United Kingdom
Positive section of review
N/A
Negative section of review
Having to leave