1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
This is a bright, clean modern conference hotel essentially, on the University campus - but with some very interesting gardens and exhibitions on campus. Rooms are simple, clean, quiet, and comfortable, great meeting places / bar, and a large breakfast area that can cope with being a solo traveller in the midst of a major conference!. There is easy access and car parking on site. The staff were simply brilliant.
Negative section of review
WiFi was a bit slow and patchy. Apart from that, there is absolutely nothing to complain about! I just wish I had had time to look around the area more and see some of the interesting things on site!
Chipping Sodbury, United Kingdom
Positive section of review
Evening meal in the pub proved to be excellent with a good choice of food from their menu. Staff and Kirstie ( Manager) were very good, polite and helpful. I'm sure if something wasn't right they would sort it !!
Positive section of review
This was a great place to stay for a night. It had all I needed, was clean and comfortable. The host was great too.
Negative section of review
Sound-proof panelling which had been installed the day of my arrival fell from the wall during the night waking me repeatedly. I expect that this will be resolved but it did affect my stay significantly.
Positive section of review
Staff were lovely, place was clean and well looked after, views were lovely, room was large.
Negative section of review
Nothing
Positive section of review
Location amazing staff very friendly and helpful Good breakfast
Negative section of review
Breakfast could have had more toast and plate cleared away before I finished as I visited the ladies
Positive section of review
The place has great facilities and is comfortable
Negative section of review
Although it was to be somewhat expected, it was difficult to get a good nights sleep. People arriving late (until 2am) and others out early (from 5am) made it difficult to rest. They weren't especially quiet nor quick in their movements either. Again, it is to be expected in a shared room, but it did affect my stay.
Johnstonebridge, United Kingdom
Positive section of review
Large room. Clean bed.
Negative section of review
Very tired. Security lock in room was broken. Towel rail was hanging off the wall. Cold tap had to be turned multiple times before any water came out. Anyone could walk straight in and through reception to the corridors. Advertised breakfast at £7.50 but in fact this turned out to be the offer of a voucher to spend in the service station outlets.
Positive section of review
Had a good time.
Positive section of review
Great location
Positive section of review
N/A
Negative section of review
When you book, you pay in advance for your stay and you will receive the confirmations of your booking. However, the vendor will contact you for you to transfer another sum of £500, will call it “a deposit” and will have your money up to 2 weeks as they need to inspect the property after you leave. With no witnesses or way guarantee this will not be a bias verification as a justification to not return your money. This sounded and looked like a scam and I didn’t go thought the booking. Although I paid almost £500 for 4 days, I would have to transfer more £500 to stay. Host refused to give me my money back although I explained this was very suspicious. I have challenged this practice, reported and it’s being investigated.
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