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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Bigbury on Sea, United Kingdom
Positive section of review
Step back in time to this 1930s art deco hotel, set on its own island just off the coast. Stayed in a superb suite, very spacious with king size bed, cloakroom,spacious lounge with Nespresso machine and an endless supply of coffee. Nice extra touches included chocolates delivered each day and some fudge. Food in the Pilchard Inn was excellent, as was the dinner in the ballroom in the Saturday evening, with music from a three piece band. Would recommend.
Negative section of review
House itself and grounds need some TLC. Investment is needed to ensure the shine isn't lost from this jewel of a hotel.
Southend-on-Sea, United Kingdom
Positive section of review
Location is really close to town centre, the apartment is in a quiet block of flats we didn't hear any noise from other guest's. The host was very friendly and helpful we really enjoyed the stay
Negative section of review
Only thing I found the mattress very uncomfortable it's was really soft and didn't offer much support.
Positive section of review
Location was amazing! Staff was friendly they set up balloons and Swan towels Also wrote on mirror happy birthday as this was a birthday surprise treat for my partner!
Negative section of review
Could had more tea bags and coffe pods refilled daily as was only restocked with decafe
Positive section of review
The view from your window was amazing, staff were excellent location perfect, just around the corner from the underground. Staff were so friendly. Rooms were clean.
Negative section of review
Hotel needs a general upgrade. Everything is very tired and outdated. Did not sleep well, the double bed made up of twin singles was exceptionally uncomfortable. Breakfast was a bit was an experience..., buffet food brought out in stages means you were eating your bacon while you waited for the eggs or sausage to come out from the kitchen...
Positive section of review
We went due to the staircase and restaurant salvaged from the Olympic. This was excellent, although the hotel could make so much more of this.
Negative section of review
Staff were pleasant enough but not exceptional. E.g at breakfast only 3 tables taken and when asked if we could sit at a different table to the one allocated it was a big issue. A smile can go a long way. Did eventually let us sit at a different table. Nobody else arrived so just what was the issue. Wine wasn't opened and poured at evening meal and told didn't have liqueur we ordered, I haven't heard of that were the waitresses words. Later, when in the bar they had the liqueur. Room was supposed to be superior but was a bit tired, with no pictures on walls, a very drafty window, we had to put towels at the window to stop the draft. Furniture tired and old, we had to ask for toilet rolls as not left. All this said, we probably would stay again.
Positive section of review
Lovely location , loved the welcome pack . Biscuits were very much needed after a 6 hour trip from Essex
Negative section of review
I’m only short and microwave was too high high hahaha
Positive section of review
Beautiful house and ambience. Majority of the staff were very friendly and helpful
Negative section of review
Price of beers in the bar area
Positive section of review
Clean, good price great location
Negative section of review
N/A
Positive section of review
Very clean, tidy and accessible
Negative section of review
I booked a twin room and found no sockets for charging phones by the beds. So couldn’t plug in my phone to charge overnight. Also the second bed was just pushed against the wall and headboard had a light in it, which was uncomfortable and dangerous in my opinion
Positive section of review
Very happy with my stay 😊
Negative section of review
NA