1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
A beautiful hotel in a perfect position. However, the services have been cut to the bone. I had to buy soap and a washer for the shower as none were provided. There was no longer any room service for food, which I would have appreciated on my first night, having just arrived from Sydney, Australia. I was also offered a complementary drink at the bar to replace servicing the room for the three days of my stay. I didn’t take the offer and the room was serviced satisfactorily. Overall, a disappointment after previous stays which felt much more welcoming.
Kingston upon Thames, United Kingdom
Positive section of review
Comfortable bedroom Clean bathroom Breakfasts - delicious Very friendly, helpful staff Location good for meeting friends who live locally, shopping And getting to Heathrow Airport
Negative section of review
Shower door did not close so water leaked onto bathroom floor - had to mop up! One large light not working No milk for coffee or tea Couldn't work the coffee machine!
Positive section of review
Lovely modern stylish hotel Very comfy bed Lovely breakfast Lovely staff and very attentive Comfortable and modern and we slept well
Positive section of review
Location, staff, facilities, our room, food, drinks a bit pricey. Only disappointment was the weather!
Negative section of review
Only one bedside table. Everything else was good and it was fine for me using my electric wheelchair.
Positive section of review
Ideal location,friendly staff and lovely meals
Positive section of review
Good value for money close to city centre
Positive section of review
Really good value for money
Negative section of review
Parking issues.
Positive section of review
Comfortable and relaxing
Positive section of review
Interesting old house
Negative section of review
Nothing
Positive section of review
Location.
Negative section of review
Room size -It was very tiny. The upper section of room was no higher then 4feet. There was not enough room to even open the suitcase.