1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel is in a very pleasant location. The room was clean and comfortable. Excellent facilities if you like golf.
Negative section of review
The receptionist was very unhelpful and rude. I made my reservation via booking.com with the option to pay at the hotel. Prior to our arrival, I was given the option to pay for the reservation before my arrival. Great idea....save time at check-in. How wrong could I be! The receptionist informed me that I needed to pay the balance to the hotel. I informed her that I had already paid the amount requested and would not be paying it again. I showed her my bank account and proof of the transaction, and also the receipt from booking.com, this wasn't enough for 'Mrs Jobsworth' who kept telling me that her booking system stated that the payment was to be collected by the hotel. The only way she would acknowledge that the payment had been made was for ME to ring booking.com and ask them to contact the hotel, as I couldn't confirm that booking.com would pay the balance to them. Well, after 2 phone calls... and 45 mins later, I finally got through to booking.com and was told that the payment had indeed been made. I was then told that a call would be made to the hotel, confirming payment, another 10 minute wait. After nearly an hour from arriving at the hotel, the receptionist, who was very rude and unfriendly, finally gave me the room key and then had the audacity to tell me to enjoy my stay!! During this totally unnecessary delay to check in, my husband, who has Parkinson's, was left to sit in the car, tired, in discomfort and stressed by the whole incident!
Positive section of review
My standard sea-view room was very good, as was the obviously recently refurbished bathroom. Staff were excellent.
Negative section of review
Limited storage space in room (ie 4 coat hangers in closet). OK for my single, 4 night visit but could be an issue for a couple staying longer.
Positive section of review
Lovely property huge room with lovely views of garden good location.
Negative section of review
Entrance sign not easily visible from road
Positive section of review
Nice view of the see. Lovely bar downstairs. Pleasant staff.
Negative section of review
Serious security issues. Quest rooms have Yale locks and can be broken into easily. My husband and I were burgled at this hotel in 2022. Credit cards and money were stolen. The property owner has not replaced the Yale locks (it is May 2024). Well, stay at your own risk.
Positive section of review
Size of room, location, quietness and friendly staff
Negative section of review
Parking is a bit tight.
Positive section of review
Good Location, nice and clean and modern
Negative section of review
Clean and comfortable
Positive section of review
Breakfast excellent
Negative section of review
Directions to Hotel could have been clearer
Positive section of review
No breakfast
Negative section of review
No complaints
Positive section of review
Nice room
Negative section of review
No tv
Positive section of review
Location
Negative section of review
The room was right next to the road so was noisy. Also room was small and too light at night, did, not sleep well due to this.
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