1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Brighton & Hove, United Kingdom
Positive section of review
We liked the marina and the view. The room was lovely and spacious too. There was one tall blonde guy who was fairly new (As he told us) who was outstanding and we would like him to be thanked as he went above and beyond to smile and to be polie to us.
Negative section of review
On the main front reception desk, there was a large man who was extremely rude! He was rude to all of the guests asking questions before we even checked in. We felt like we were nothing but a nuisance. He even embarassed a man by telling him loudly in the main area "Your card has been declined" and looked almost angry. Its just disgraceful behaviour and we would like him to be picked up on this. We were also told to arrive to check in at 12pm but we were not able to check in until 1:40pm, we were late for our booking in brighton too because of this.
Positive section of review
The room was lovely and clean and comfortable. The staff were all very happy to help. We ate in the restaurant and the food was excellent with exceptional service
Negative section of review
The parking can be a bit tight in their car park
Positive section of review
Superb breakfast. Staff very friendly and nothing was too much trouble. Staff were prepared to go out of their way to assist.
Negative section of review
None
Positive section of review
Very smart and fresh ! Good value for money ,great hospitality too. The host catered for any requests promptly.
Positive section of review
This place is amazing! Thanks a lot for providing good property for our family with 3 children and dog!
Positive section of review
The area is very quiet & peaceful, the room size is really good , the whole building is clean
Negative section of review
The bathroom needs more attention
Positive section of review
Handy stay on route for a cruise Staff very friendly and helpful.
Negative section of review
Nothing
Positive section of review
Location, very clean ,bed is really comfortable
Negative section of review
Nothing
Positive section of review
Everything
Negative section of review
The bed sheets not changed. I asked the receptionist problem solved
Positive section of review
Location
Negative section of review
Breakfast wasn't to my liking