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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The whole property was in excellent condition and sparkly clean. Breakfast porridge for me which was great, other cereals available. Biscuits, coffee and tea in room, milk in fridge outside room nice touch. Comfy bed and nice en-suite shower , worked great. Convenient Parking at rear of property. Short walk to harbor, Karen the owner helped out with shopping plans too! Highly recommend!
Negative section of review
All was great, nothing to dislike.
Positive section of review
The staff are lovely. The location is great - a few minutes from a subway line. Upon check in it was clean and warm. The room was nice and equipped with everything you need for a comfortable stay- a kettle, iron, hairdryer, etc.
Negative section of review
The room and especially the bathroom are tiny. The room we were in was not corresponding to the pictures of the room we booked via Booking. Cleaning services and change of sheets/towels during the stay are at additional cost and wi-fi is additionally paid too - £5 for 24 hours.
Positive section of review
To honest breakfast was a set menu of one provision only - English only. The bath and hot water was the best feature. The parking access and space were very tight. There was very little like here!
Negative section of review
I was told rooms are cleaned every 3 days, so towels are for 3 days prior to changing. No beds are freshened daily, no wifi in the room after being assured of availability, room appearance (old carpet, doors in need of face lift, old dated TV, etc) tacky and all for £170 per night, is not value for money
Positive section of review
Excellent location to explore Eastbourne from. Great value for money. Staff very helpful. Free parking at the hotel. We had a lovely time here & would return again.
Negative section of review
N/A
Positive section of review
The location was fab. Went over to watch a Liverpool game midweek. One bus station around the corner to Stadium an airport. Very quiet hotel room for the area.
Negative section of review
Having to change your room card a couple of times and walk all the way back to reception for them to update the card. Was told by a lady at reception that this needs to be done. But was never told this when checking in.
Positive section of review
It was in a great location and the staff were friendly and happy to answer any questions. The room was exactly what I needed.
Negative section of review
Price a little high but worth it for the location.
Positive section of review
Everything was lovely! No complaints. The photos do not do this house justice.
Positive section of review
Friendly staff.. prompt efficient service and always happy to help.
Negative section of review
Room was terrible paid for a premium room with river view. One small window but I could see the river. Carpet heavily stained that looked like dried blood lights that didn't work. Thick dust everywhere.. 2 beds pushed together to make a bad fitting big bed. Dial broke on the thermostat.Thats just on first looks. Then there is the "spa" this should be closed for health and hygiene. Hot tub missing tiles that I cut my toe on. Other tiles missing that's been repaired with concrete. Tiles around the pool cracked badly. The walls around the spa jave heavy mold and are litrally falling apart with big holes.. I paid £335 'for e nights bed and breakfast and I have stayed in cleaner Premier inn
Positive section of review
Beautiful cottage, with plenty of room. Lovely surroundings.
Positive section of review
Loved the mood lighting
Negative section of review
Air con struggled to turn it off
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