1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Fantastic location. Excellent customer care from reception staff. Breakfast - had to ask several times for things - was bought coffee when I ordered tea, 3 staff had to search for gluten free cereal when I had twice advised the day before I required gluten free due to intolerance - supervisor was great though and got it sorted. Comfy, quiet and super clean hotel. Would use again as location is perfect
Positive section of review
Fantastic location,very central and close to Mathew Street for Beatles fans. Cleanliness Essential food items,tea,coffee,milk. Lovely little touches of a bottle of wine and chocolate 😊
Negative section of review
There was nothing to dislike. We have stayed here before because we love it.
Positive section of review
I really liked the kindness of the staff, the comfort of the rooms... everything was excellent.
Negative section of review
The negative comment I have is that we asked for two rooms one for our son and one for my spasp and me and it turned out that the room we were given had separate beds, but therefore everything was fine.
Positive section of review
Lovely Lifestyle hotel on quiet but central city position. Nice bathroom and comfortable bed.
Negative section of review
It would be great if the breakfast buffet was better
Positive section of review
Excellent choice & good food but had to wait a while to be served & receive hot food.
Negative section of review
The shower flood got flooded as the strip isn’t high enough to stop the water going all over the floor.
Positive section of review
Really good choices - beautifully cooked and generous portions Lovely friendly service
Negative section of review
Nothing! Choice of kippers/Scottish smoked fish perhaps?
Positive section of review
Lovely child's play area, clean and tidy rooms Food was delicious
Negative section of review
Food felt rushed, missed part of our order twice. Overpriced
Positive section of review
The apartment was nice and as described.
Negative section of review
We had trouble using the parking as someone had dumped some stuff in one parking space. We also found the bedside light was broken on arrival. We reached out about these issues and the customer service team were very responsive and friendly but didn’t really help us - didn’t recommend a specific alternative place to park, didn’t get the light fixed. These things were more irritating as we were staying 6 nights and there would have been plenty of time to help us out with issues that were there on arrival
Positive section of review
Peaceful, private, comfortable
Negative section of review
Low doors
Positive section of review
Price-performance hotel.