1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Everything. The staff were amazing. The ornate architecture grandly impressive. The garden setting and views over the Thames exquisite.
Negative section of review
Nothing
Positive section of review
Superb location next to the sea, excellent breakfast, comfortable room, friendly staff, good car parking
Positive section of review
Excellent room, wonderful view and balcony, helpful and friendly staff.
Positive section of review
Very friendly welcome. Food very good. Room was excellent.
Positive section of review
Good location, clean room and comfortable bed.
Negative section of review
Our keys stopped working 3 times in a 48 hour stay, which was really annoying, as we has to keep going back to reception to get it fixed. Cleaning staff walked in to the room twice, once without even knocking at all and the second time definitely not giving us enough time to get to the door. The tv did not have any live channels or access to streaming services.
Positive section of review
Location, friendly staff, great rooms
Negative section of review
Nothing
Positive section of review
Cute little separate annex room
Positive section of review
We loved the location.
Negative section of review
Staff weren’t overly friendly. Iron and toaster didn’t work. When we requested they be replaced we were told they worked previously when clearly they didn’t. No privacy, office directly across that could see straight into the room. Only cleaned once every 4 days. The towels were very thin and there was only 2. We asked for additional towels and were told we’d need to pay for them. And then found out there should have been 4 anyway. No flannels provided. Bedroom was small. No room to walk around. Bed not that comfortable.
Positive section of review
Staff helpful
Negative section of review
Had to ask for change of room on arrival
Positive section of review
Location
Negative section of review
No tiding and cleaning room after leaving room