1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The self catering cottage was very comfortable. The owners made us feel at home as soon as we arrived There was also a welcoming pack of food which was a really nice touch The annex was ideally situated for us to visit friends.
Negative section of review
We really enjoyed staying there and there is nothing we did not like
Positive section of review
The apartment was just as pictured, beautifully clean throughout. Lovely spacious apartment Communication with the host was excellent, any queries were answered almost immediately Would definitely book for a return trip
Negative section of review
Windows didn’t open which was a shame on a warm day but nothing a fan couldn’t sort No lift or that we could find anyway
Positive section of review
Great location for us - so close to the M60. Enough space for our family. Even has a usable garden. Like the off street parking. Very easy to communicate with the agent.
Negative section of review
There were a few problems with the hot water and washing machine. These however were dealt with quickly and effectively by Debbie - I can hear her voice/accent in my head now - nothing was too much trouble, even offered to take our washing to the laundry.
Positive section of review
The proximity to other destinations,ideal for our dog with the grounds at the cottage.and the adjoining public foot path.
Negative section of review
Was not as well equipped as some of the cottages we’ve stayed at not enough kitchen utensils, and we arrived ten minutes after book in time and it was still being cleaned I think the reason was the clock in the lounge hadn’t been altered.
Positive section of review
It was great! Amazing location, good heating, decent wifi. Very clean and cozy!! The window turns into a little balcony.
Positive section of review
Excellent value for money and really good communication. Lots of thoughtful touches made all the difference
Houghton le Spring, United Kingdom
Positive section of review
Convenient location for travel. Restaurant with a fair selection of Thai food.
Negative section of review
Uninspiring decor to bedroom. Room often too cold. WiFi signal largely not working, or barely working.
Positive section of review
Amazing views, great location, so comfortable and clean
Positive section of review
Good location, comfortable bed
Negative section of review
Previous breakfasts had been good, but it was poor on this occasion. Teapots were only big enough for just 1 cup. When I requested a new pot it came back with hot water, but I doubt whether the tea bag had been changed it was so weak. I tried to get a cappuccino from the machine, but there were no additional cups and when I asked for another cup it wasn’t forthcoming and I had to resort to taking a cup from an empty table. However, I still just ended up with a cup of hot milk as the machine had run out of coffee beans and none were readily available. There was little choice of fresh fruit and some items had not been replenished. There was little choice of cereal; cornflakes and bran flakes but no muesli. Cooked breakfast was fair but the few pieces of bacon left were of poor quality and also wasn’t replenished. In summary the breakfast restaurant was poorly managed and not value for money.
Positive section of review
Wonderful place
Negative section of review
Everything good