1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
What a fantastic apartment - it was located right in the centre with private off road parking. We were met by Courtney who showed us to the apartment and was available when we needed her. The apartment was beautiful and really well thought out. The goodies that Courtney left for us were above and beyond any that we had received in previous properties. We would stay here again in a heartbeat and will recommend wholeheartedly to all who are looking for a fabulous property in a central location.
Negative section of review
Nothing
Positive section of review
Room was big enough but with the chair close to bed for desk, not much space to move around. Shower brilliant and rest of the bathroom good. Fresh towels and bathroom cleaned on our second day, lovely to come back to.
Negative section of review
Can't think of anything.
Royal Tunbridge Wells, United Kingdom
Positive section of review
Good location for visiting interesting places. Staff were very friendly and helpful. Great breakfast. Good choice of music in the background.
Positive section of review
It was comfortable, clean and perfect for our needs. Bonus with free parking and great location.
Positive section of review
Comfy room, handy location for visiting friends. Pleasantly surprised. No issues.
Negative section of review
Nothing to complain about bearing in mind the cost.
Positive section of review
The bar / restaurant area was nice and the food was definitely a bonus!
Negative section of review
Lack of a lift for disabled was a negative, but they do have rooms on lower level so it isn’t a problem.
Positive section of review
Lovely rooms, bedrooms, views and gardens. Staff were friendly.
Positive section of review
The ability of breakfast staff to work well under pressure.
Negative section of review
The appearance of an otherwise stylish bedroom was ruined by a dark brown and scruffy divan base which could easily have been covered by an inexpensive divan valance or wrap. I can live without a spa bath(who cares?) Or a monsoon shower(instrument of torture) Coffee mugs in bedroom had been lazily rinsed -unhygienic. -this complaint was dealt with quickly. Lovely high standard breakfast. High quality public areas.
Positive section of review
Was clean when we checked in and smelt nice.
Negative section of review
n/a
Positive section of review
Good location.
Negative section of review
Lift not working, shower didn’t really work and couldn’t drink water but none was provided for us.