1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Despite there being a problem with my booking, caused by Booking.com, the manager(?), Scott, was immensely helpful in sorting it out. He gave me a new room at the same rate and provided a couple of free drinks for the inconvenience. On the last night, we had a taxi booked for 3 and went down to reception to wait, where we were greeted cheerfully by the night manager / porter. I didn't catch his name, but he was a very friendly South African gentleman. He provided is with coffee to go and was just an overall calming influence before our flight. After this experience, I would highly recommend this hotel.
Positive section of review
Location was fantastic. 2mins walk to high street. Lovely Canal side view from the property (both bedroom and, living room). Quick exit to catch any roads to go to other areas in Isle of white. Each and every little thing was carefully done in the property. welcome pack(milk + seeded bread), all T/Cofe/Sugar. Crystal clear information provided to access the car park. ( which is 5mins away from the property -nothing can be done as this property is in heart of the town centre. ) Very easy to contact Jo in case of any info needed. all together Would recammand defintely.
Positive section of review
Room was exactly what I needed! Great location between the train station and town centre. I was really happy with all the little touches around the room to make it more comfortable; home made biscuits, hot water bottle and hair dryer. The host was also very diligent in making sure I had good directions for checking in/out as I had an unusual travel itinerary. Would recommend for a stay in Kendal
Negative section of review
Nothing, was a lovely place that fit with the towns nature
Positive section of review
Very good breakfast. Lots of lounge space. Staff helpful and friendly.
Negative section of review
Squeaky floor boards in upstairs room, worried a bit about people below.
Positive section of review
Ease of booking, welcome in the hotel, very streamlined.
Negative section of review
Nothing to complain about
Weston-super-Mare, United Kingdom
Positive section of review
Staff pleasant and friendly. Location good.
Negative section of review
Nothing to complain about.
Positive section of review
Very clean and modern, nice settings
Negative section of review
Just very remote and the lane is a real pain to get up and down to get to the property. The place itself is lovely and we enjoyed our stay
Stoke on Trent, United Kingdom
Positive section of review
Very clean, and convenient location.
Negative section of review
Room very bare and Spartan. Whole flat has hard echoey surfaces. Noise from rest of building, busy road and children outside. Only a thin hand towel provided.
Newcastle upon Tyne, United Kingdom
Positive section of review
Reasonable price and good location
Negative section of review
Room too warm, would like to set temperature below 18 degrees. Parking expensive.
Positive section of review
The place appeared clean
Negative section of review
Our room was on the top floor of a five floor building.
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