1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great location, walking distance to lots of things to do and shopping areas. Very comfortable bed, clean powerful shower, large living area. Iron, hair drier. Everything we needed and great value for money.
Positive section of review
The location is brilliant . The reception staff were really helpful and friendly..The rooms comfortable and clean, basic facilities bit adequate for short stay.
Negative section of review
Breakfast. Recently changed from full to continental but the dining hall was chaos.. Even though we went at quieter times we had to clean pots off tables both days . Staff didnt seem to care. Everything was running out from pastries to hot water and coffee to crockery and cutelry. Only way to describe it was chaos and none of the staff apologised or even cared.. We saw 1 guest complain and the member of staff just shrugged her shoulders.
Positive section of review
Close to tube station, 2 bathrooms, comfortable beds, onsite parking, good washing machine, lift was fantastic. Plenty of toilet paper etc supplied.
Negative section of review
Whole apartment needs a deep clean, was quite grubby. the oven was dirty with dirty trays inside. The host provided towels that were a joke, they were very small, thin and grey, we purchased towels they were so bad. The carpet is so grubby it made our feet dirty, the mirrors were streaky. No cafes or restaurants anywhere near the location.
Positive section of review
Very close to station on foot. Ok, so the room is basic but it’s better than some places I’ve stayed at 6 x the cost
Positive section of review
Great location like a home away from home. Right in the heart of everything.
Positive section of review
Calm neighbourhood. Quiet. Bus stop outside the entrance.
Negative section of review
Could have been a shelf in the shower. A chair in the room would have been nice.
Positive section of review
Very close to train station and city center.
Positive section of review
We liked the bar and staff
Negative section of review
Noise of restaurants next-door
Positive section of review
Clean. Nice
Negative section of review
Tv remote, heat
Positive section of review
Location
Negative section of review
-dirty -shower was overflowing and wasn't fixed for days -unhelpful personnel -common space is not comfortable To add, I was chilling in the afternoon in a bed and then one of the receptionist enters and tells me that I should check out. Even if I had 2 nights left. Turned out she made a mistake with a bed. Still cannot imagine what would happen to my belongings if I wasn't there.