1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The nicest place we have stayed on our trip. We literally felt like we’d known Margaret for years. Such a friendly warm lady, who runs immaculately clean and perfect B and B. The breakfast was delicious, be warned she is a feeder 🥰 We would 100% return and highly recommend this gorgeous place to stay in wonderful Scotland 🏴
Negative section of review
Absolutely nothing, just perfect in every way !
Positive section of review
Room was clean and comfortable. Hotel is in a very nice area and closed to the Albert Docks. You can enjoy a Liverpool city trip here. You can enjoy walking around the hotel. Breakfast was ok and the restaurant in the bar was very good.
Negative section of review
The hotel room was a bit old but not bad.
Positive section of review
Great location near the station of Hope, with a scenic river walk to an excellent pub (the Cheshire Cheese Inn). Friendly & accommodating hosts. Nice views.
Negative section of review
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Positive section of review
Very friendly staff, excellent location if going on a cruise (or returning from one), good, solid breakfast
Negative section of review
nothing to complain
Positive section of review
Great food - fantastic staff - extremely welcoming and pleasant
Positive section of review
Excellent cleanliness, location. Easy check in .
Negative section of review
There were no problems and nothing to dislike
Bury Saint Edmunds, United Kingdom
Positive section of review
Great location. Very clean. Nice breakfast.
Negative section of review
Needs a full length mirror, a mini fridge and blackout blinds for the windows!
Positive section of review
Location is great
Positive section of review
Clean but basic
Negative section of review
Not what you expect from a well known chain of hotels
Positive section of review
Location
Negative section of review
The hotel was falsely advertised - it looks nothing like the pictures. We didn't even have a shower curtain, let alone the 'cosy' lights and wood decor they show in the pictures. These hotel rooms are basically white cells. When I first raised a formal complaint, the hotel acknowledged these inconsistencies and as an apology offered a reduction off a return stay... they have then ignored me for almost two months