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How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Radisson Blu Residence, Dubai Marina

    - “Jona Mae assisted as so well. She makes sure that we can have an early check in as possible and that is in our request. We usually comes back here in Radisson all the time because they have a great service. They always provide us complimentary even if we just book for 1 days.”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Windsor Oceanico Hotel

    - “Amazing views fantastic pool”

  • Hinton Lodge

    - “Good breakfast and value for money”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Afroditi Junior Suites

    - “The location was ideal, the facilities were top class. The breakfast and other goodies went well beyond what one would expect. The host Tsambika was so friendly, helpful. And so was the lovely cleaner.”

  • Sunyi Villas

    - “Everything - the villa itself, its beauty, design and cleanliness, the attitude and care from the staff - they did everything they could to make us feel welcomed and taken care of! It‘s definitely an amazing place to stay in Lombok‘s Kuta, you won‘t regret ❤️”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Guesthouse Shimashima

    - “It’s very great time to stay here , if you like to stay at local Japan hotel, this place is totally recommended. And it’s very near to bus/train station.so you can grab the good time to visit kamikochi.”

  • Tamu Place 3-Bedroom Serviced Apartment with Pool

    - “location and cleanness, it even has tea and coffee with a hot and water dispenser”

  • ART Hotel Rotterdam-Fully Renovated

    - “Very clean, big rooms, great bar/restaurant/lobby. Very friendly staff. Great location.”

  • Unique Style Apartments Old Town by Homelike Krakow

    - “Great location, central to old town square and all amenities. Lovely and clean with everything you need for a great holiday.”

  • Rising Cock Party Hostel

    - “I had a great time there, perfect location, wonderful staff and the pub crawl was AWESOME. Going back there for sure.”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Phi Phi Villa Resort-SHA Extra Plus

    - “Staff were accomodating. Good restaurants and good location. Helpful with booking tours and travel. Proximity to private beach”

  • Meet İstanbul Hotel Kadikoy

    - “I loved everything. The hotel has the quality of large chain brands yet with a touch of boutique design and impeccable personalised service and hospitality. The location could not be better, too: plenty of cafes, restaurants, sea promenade, and a very short walk to transportation hubs.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Rocklea Guest House

    Windermere, United Kingdom

    Average review score: 9.3
    • Positive section of review

      Lots of breakfast choices which were cooked very well and with care. The room was clean and comfortable and had everything needed.

    • Negative section of review

      Nothing

    Reviewed: 9 May 2024 Stayed in May 2024
    Julie United Kingdom
  • Hilton London Gatwick Airport

    Horley, United Kingdom

    Average review score: 8.2
    • Positive section of review

      Perfectly comfortable hotel in a great location for the terminal building. Good cocktails!

    • Negative section of review

      All fine, no complaints

    Reviewed: 9 May 2024 Stayed in April 2024
    Sue United Kingdom
  • The Buttery

    Oxford, United Kingdom

    Average review score: 7.7
    • Positive section of review

      Great location! An iron and ironing board was made available upon request.

    Reviewed: 9 May 2024 Stayed in May 2024
    Lauren Australia
  • Howard Winchester Hotel

    London, United Kingdom

    Average review score: 7.9
    • Positive section of review

      Great location. Comfortable bed. Had a safe. Super clean.

    • Negative section of review

      Noisy, especially as room on street level. No breakfast. Not a proper door to the wet room, although this did not impact us.

    Reviewed: 9 May 2024 Stayed in April 2024
    Janine United Kingdom
  • Signature House - Contemporary Studios in Coventry City Centre, free parking, by COVSTAYS

    Coventry, United Kingdom

    Average review score: 8.3
    • Positive section of review

      a bit noisy from the outside traffic and corridor door

    • Negative section of review

      N/A

    Reviewed: 9 May 2024 Stayed in April 2024
    Xin United Kingdom
  • Old North Inn Hotel, Inverness

    Inverness, United Kingdom

    Average review score: 8.1
    • Positive section of review

      The breakfast was OK. Plenty of choice

    • Negative section of review

      The cheap sausage. The manager served us in t shirt and a long gillett. Evening menu nearly all burgers no sirloin steak only 2 rump left. Felt sorry for waitress having to say this is off and that's off. From the outside the front of the hotel looks closed down

    Reviewed: 9 May 2024 Stayed in May 2024
    Kathryn United Kingdom
  • Stunning Modern Cozy 5 star 3 bedroom house-Free Parking Greater London Metro Stations hosted by Tony

    Catford, United Kingdom

    Average review score: 10
    • Positive section of review

      Very comfortable home and engaged host

    • Negative section of review

      No conservatory access to garden but side door from utility room available

    Reviewed: 9 May 2024 Stayed in April 2024
    Elaine Singapore
  • Toby Carvery Hull by Innkeeper's Collection

    Hull, United Kingdom

    Average review score: 8
    • Positive section of review

      The room was clean, check in was easy

    • Negative section of review

      There was no hot water in the morning and as I had to rush out I couldn't shower. The bed was far too hard, I had a terrible night's sleep. There were items missing from the breakfast, no potato hash.

    Reviewed: 9 May 2024 Stayed in May 2024
    Kealey United Kingdom
  • Sofitel London Gatwick

    Horley, United Kingdom

    Average review score: 8.4
    • Positive section of review

      The beds and pillows was very comfy

    • Negative section of review

      It’s was a little bit expensive

    Reviewed: 9 May 2024 Stayed in May 2024
    Ann United Kingdom
  • The Rollason Hotel

    Birmingham, United Kingdom

    Average review score: 6
    • Positive section of review

      All was manageable.

    • Negative section of review

      while having breakfast, charles the hotel came shouting to me to vacate the room . while he was politely informed that as per booking.com my check out was a day after. He said that why should I believe your computer and my paper says that check out is today. He kept abusing and fighting for a long time -- even after realising later that he had made a mistake --he never came back with any sort of apology. So the whole show was spoilt by a poor quality manager as I was always worried that any time he might just hit me physically. When I tried to contact owner , he was not reachable.

    Reviewed: 9 May 2024 Stayed in May 2024
    Girish India
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