1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Staff was helpful and funny, actually. The receptionist person had a great attitude and was helpful. Overpriced for the quality they provide. (To be honest, Nottingham, in general, is overpriced for the poor quality service most places provide), but at least the staff is nice here. Parking is cheap but extra charge. Location is just okay if you drive. Otherwise, 30 min walk to the centre.
Negative section of review
The hotel is worn, paint chipping, walls damaged, broken lights, or no lights, dirty walls, spider Webb, and lack of cleaning in the bathroom. Found a piece of soap stuck to the top of the shower head, from who knows how long is that there..... other than that, it's not too bad. Slept well. My room wasn't too bad, but I probably won't be returning or advising others to pick this place as their first option.
Positive section of review
Great location, stunning scenery and easily accessible to all of Cornwall. We loved our stay here, the room was beautiful, staff fantastic and the food in the restaurant was amazing.
Negative section of review
Nothing, everything was perfect.
Positive section of review
Perfect transport situation. 3-minute walk to the bus stop and 8-minute walk to the underground. Really nice building. Amazing friendly staff
Negative section of review
Extremely small room. A little bit dirty (tiny hair-pieces on the bedsheets and others).
Positive section of review
It was good value and in a great location. Clean and tidy. On street parking was free 4pm till 10am though a distance from the hotel.
Negative section of review
Shower was small and noisy and the door didn't close, in general hotel looked like it needed an update and the WiFi situation is poor,
Positive section of review
The shower had problems throughout my whole stay and they fixed it on the last day of my stay which was quite upsetting
Positive section of review
Great fitout Comfy bed Fireplace and spa Well kitted out kitchen Spacious Everything worked
Negative section of review
Nothing
Positive section of review
Lovely location, great staff and great venue for a celebration
Negative section of review
We had a room on the 3rd floor that only had a roof light window- which was too high for me so see out of. Apparently we had a good view according to my (tall) husband
Positive section of review
The owner was willing to do anything to make the stay perfect
Negative section of review
Eggs were overdone at breakfast, which is only constructive criticism, it had no impact on our stay, the breakfast was fantastic
Positive section of review
Brilliant location and facilities, very welcoming hosts.
Negative section of review
Nothing really, everything you could need at the cottage was there.
Positive section of review
Location was excellent
Negative section of review
Heating on for a while