1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Lovely views, thought of everything someone could need, would use again, cute little book about people's stays that my eldest daughter loved writing in. 😂
Negative section of review
Nothing.
Positive section of review
Stunning building , very professionally run , bar and outside seating was wonderful. The breakfast and service was out of this world.
Negative section of review
All the above including the comfortable room
Positive section of review
Room was clean and spacious Breakfast was good lots of different items to choose from staff very helpful.
Negative section of review
No car parking spaces when we got there (I made sure I booked a hotel with car parking) had to park half a mile down the road and when your trying to get suitcases and bags plus a 6 year old and a 4 week old down the road into the hotel was difficult. Swimmimg pool- There wasn't a family changing room or anywhere to put the baby to help my son so I ended up in mens changing room with my partner so I could have helping getting him ready and partner holding the baby. People smoking cigarettes and weed just outside the main door when we arrived.
Positive section of review
Good value, attached pub and sister accommodation had great live music.
Negative section of review
Had 2 guests who were under the influence of drugs, kept being loud, racist, making most other guests only have a few hours sleep. After complaining along with several others, the people involved were spoken to. They were ultimately kicked out, which made the stay much better. Staff at the front desk hadn't advised me of the live chat message system on the app. That would have enabled us to contact the front desk in the early hours, avoiding a confrontation. Staff should advise guests of this useful function when guests are booking in. Staff were very pleasant and the vast majority of guests were considerate.
Positive section of review
the welcome of the night staff on our very late arrival from Kos
Negative section of review
WiFi took a while to settle
Positive section of review
Excellent breakfast really good value for money
Positive section of review
Affordable, very clean, beautiful gardens!
Negative section of review
N/A
Newcastle upon Tyne, United Kingdom
Positive section of review
Exellent breakfast although expensive
Negative section of review
Food was expensive
Positive section of review
Nice rooms, quiet area, clean
Negative section of review
A bit far from the center. Always a bus ride away. But the bus line itself was close
Positive section of review
The sea view
Negative section of review
The bed was not joined properly, and it was uneven and uncomfortable
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