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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Gorgeous old place with lots of character only a few mins walk from York Minster and 100m outside the city gate tower. Welcoming helpful staff with a yummy hot breakfast and a clean spacious room. Parking around York can be tricky but we were able to use one of two parking spots available for a small fee.
Negative section of review
Busy traffic & finding parking until we could speak to the staff inside was the only issue but they sorted it out quickly for us.
Positive section of review
We decided not to have the breakfast in the end. The location was fine, I thought it was in a village so was a bit disappointed it was on a busy road with nothing much nearby, but that’s down to me for not researching properly.
Negative section of review
The bathroom needed a bin with a lid on it, I had to take my rubbish home as it couldn’t be left in the open bin in the lounge.
Positive section of review
Friendly service, delicious food. The bed was exceptionally comfortable and we had a rolling hillside view. Buster, our dog, was warmly welcomed in most areas of the inn.
Positive section of review
It’s a small place with all you need when travelling, the place is very clean and with very good smell, what you in picture is what you get.
Henley in Arden, United Kingdom
Positive section of review
The location worked really well for me and the lady serving breakfast had great interpersonal skills and service skills.
Negative section of review
The room was tired and unclean. I had made them aware in advance of my stay that I needed gluten free breakfast but it was a surprise to everyone on the morning and they had to go to the shops to obtain breakfast for me. Very poor internet access which even when obtained drops in and out constantly. Staff seem irritated by managing this situation.
Positive section of review
Wish I could have stayed longer as it was in an interesting area.
Bowness-on-Windermere, United Kingdom
Positive section of review
Beautiful place, amazing staff, highly recommend
Negative section of review
Nothing all was good
Positive section of review
Location and it was was nice and clean
Negative section of review
It was fit for purpose
Positive section of review
Food in the grand café was excellent
Negative section of review
I was told I would be upgraded to a standard single room. Whilst this was perfectly adequate it was difficult to understand from what it could have been upgraded. Parking was inadequate and I had to park in the street for £12