1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The English breakfast was of a very high quality (Sausages ! ) The location was central The room was large and clean. The beds comfortable. The Shower was very modern with the water coming from the ceiling above you. The best in my opinion. The Staff were all friendly and helpful. I must mention the very gregarious /friendly and helpful Sarah in particular.
Negative section of review
There was surprisingly no information re the hotel in the room . On arrival on the Saturday we were told the time of breakfast for the Sunday . But were not informed the time was different on the Monday . Given there was no information pack in the room we were unaware of this. I must mention my biggest criticism . I had pre paid in advance 3 days before the trip. On arrival the member of staff tried to debit my account again with the full tariff. She was unable to do this only because I did not have enough money in my account to cover this. If I had had enough funds in she would have debited my account twice. That would have meant I would have had to do the "donkey work" to recover the amount from Bookings.com. I think this would have been a real inconvenience and would have taken time and numerous e mails to resolve. Thank good ness I don't leave large sums of money lying around in my current account. The hotel should have been aware after I informed them that I had paid in full to check their bank statement to confirm this. I have to say the above did not detract from the great weekend we had in Chichester . But it is worth mentioning for future reference !
Positive section of review
Excellent location for walking in the Wookey Hole area. Staff were very helpful. Large car park meant there was no stress about finding a parking space. Excellent value for families.
Negative section of review
This is very much a value-for-money family type hotel so not really what I was looking for. Although the restaurant staff were very friendly, there was a very limited selection of food for the evening meal having run out of a number of dishes - including salad.
Positive section of review
Everything about the place. The staff were very helpful. Accomadation exceeded my expectation. Beautiful location. Plenty to do for the kids on site.
Negative section of review
Nothing
Positive section of review
Beautiful spacious room with a nice breakfast although we had to wait as not as much space to fit everyone.
Negative section of review
Beds are not the most confortables and the hotel is not as close as we thought to the old town.
Positive section of review
Extremely kind staff. A few blocks away for really cool district.
Negative section of review
Missing personnal touch. Feel like a chain (well… it is).
Stoke on Trent, United Kingdom
Positive section of review
Tidy, clean and well located apartment
Positive section of review
Rooms were lovely and homely
Negative section of review
WiFi was not good. When travelling for work, I expect to have reliable WiFi in the rooms.
Positive section of review
What was there not to like
Negative section of review
Nothing
Positive section of review
Clean and functional
Negative section of review
N/a
Positive section of review
It was comfortable
Negative section of review
Could just about get in the bathroom as it was very small doorway
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