1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Room was comfortable and blissfully quiet. Location wise, the hotel could not be faulted for our needs. We walked to a local pub "the Bunch of Grapes" for lunch, explored Harrods which was only a short walk away. In the evening we were attending a concert at the Royal Albert Hall which was only a 15 minute walk away. Finally, we killed time in the V&A museum on the other side of the street, which was simply superb.
Negative section of review
Nothing that I can think of.
Positive section of review
Single room very poorly equipped No cupboard or even hangers! Double room a bit better, but had table and no chair! Shower poor in both rooms. Very hard to control temp. Didn't see any fire safety info, or any other sort of info You are much better off at a Premier or similar, even if you have to pay a bit more. We paid here £140 for a single and a double, one night.
Negative section of review
See above.
Positive section of review
Excellent attention from the staff. The room was comfortable, very clean without noise which allowed a good rest. Very well located near the subway and bus stops. We were allowed to store our bags after check out at no extra cost.
Negative section of review
Everything was fine.
Richmond upon Thames, United Kingdom
Positive section of review
Location was perfect for me. The reception staff were extremely helpful; help with luggage was particularly appreciated.
Negative section of review
It would have been good to have had breakfast facilities.
Positive section of review
Absolutely amazing service value for money amazing experience definitely lovely host can’t say anything better
Positive section of review
Easy to find with ample parking, quick check-in and check-out with friendly staff and decent onsite facilities
Positive section of review
Free toast and jam in the morning, microwave and fridge in your room
Capenhurst, United Kingdom
Positive section of review
Property was large, clean and comfortable. Highly recommend.
Negative section of review
No extractor fan (unless we missed it)
Positive section of review
it was a lovely view of the stars from the hot tub
Positive section of review
Not much
Negative section of review
Grotty run down and musty smell in room and corridor tv broken