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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location couldn’t have been better, backIng straight onto Victoria station. The rooms are beautifully refurbished and they even provided goodies each day in the fridge included in the cost. Check-in was exceptionally easy as was checkout. Would definitely stay here again.
Negative section of review
Having two separate wings and having to swap between lifts was a little bit annoying, but once you got used to it, no problem. Everything else was fabulous.
Positive section of review
This amazing apartment ..so much thought gone into making this a special place..everything you could need..l just can't praise it enough the location couldn't be better..l definitely recommend
Negative section of review
I absolutely loved the relaxing atmosphere..the design..the furniture. Nothing left out ..absolutely everything you could possibly need
Positive section of review
Location and view from the living room/kitchen. Nice and easy communication. Booked last minute and all was clear. Easy check in!
Negative section of review
Guests can not open the windows in the living room and bedroom window blindes are not possible to scrool up- bit strange! Probably there are reasons for it but I can’t imagine those.
Positive section of review
Location was convenient, there was curtains and usb to charge phones. 2 of the staff behind the bar were great
Negative section of review
My stay was completely ruined. I am disabled and had said this when I booked to stay here that I would need a bottom bunk as I physically cannot get up to top bunk unaided. Hostel said they could accommodate this. Upon arrival I was given the top bunk I went back to reception to query this but said nothing they can do. I asked for a refund as I couldn’t stay there and the guy said no because my booking it’s non refundable even though I wouldn’t be staying there and that I would have to complain to the manager - by this point receptionist was starting to get rude with me. I wanted to stay elsewhere but due to it being a Saturday prices were high and I could have been in the same situation with another hostel so I had no other choice but to stay. The lockers under the bed slide out so I used that to get up to top/down bunk, I have a prolapsed disc so tried my best to make it as minimal as possible when I needed to get down. The place with filthy, there was no hand soap in the bathroom during my entire stay even though I mentioned this at reception. Was in the bathroom when the cleaner came in and thought she’d of put soap in but no all she did was a very quick wipe and flashed the toilets. I used to be a cleaner so wherever I go I always strip the beds to help the cleaners out but found the duvet to be covered in some questionable marks and the pillows were yellow (see photos) I understand it’s a hostel but those should of been binned, completely unhygienic. I have stayed in several st.Christopher’s and I’ve never had an issue (if you’re going to Edinburgh I highly suggest the st.Christopher’s there) had a voucher for booking.com so picked here given the positive experience I’ve had with other st.Christopher’s. Overall wasn’t worth not being able to walk for several days after being there.
Positive section of review
Clean. Good TV and comfortable bed. Very polite staff. Could be excellent if refurbished.
Negative section of review
Needs painting and a new shower head. Could be excellent if refurbished.
Positive section of review
Great location. Free parking. Helpful staff.
Negative section of review
Was a bit noisy in early part of night. Pub below room.
Positive section of review
Clean and convenient to fly out the next day
Negative section of review
The £14 charge to park the car
Positive section of review
Very clean, great location for the arena
Negative section of review
Nothing to comment
Positive section of review
Clean and tidy place, walkable distance
Positive section of review
Excellent
Negative section of review
Nothing