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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Quaint, clean, friendly, relaxed, just perfect. Breakfasts were generous and delicious and with a very friendly host. Nothing was too much. Evenings in the bar with dinner - great food! - and drinks, were relaxed at peaceful. A mixture of other guests and local people from village. A great time had by all!
Positive section of review
The room was a good size and was clean and comfortable. We had dinner on 1 night which was well cooked if a little pricey. Breakfast were excellent and the restaurant staff were good throughout our 3 day stay. Comfortable lounges with coffee always available.
Negative section of review
Our premium room was right next to the kitchen roof so there was a constant drone and noise from the extractor fans. On night one it was clearly switched off around 11:00 . Night 2 it was on all night meaning that our sleep was very disrupted as we had to close the windows to have less noise but then the room over heated so either way it made sleeping difficult. On night 3 I asked whether the fans could be turned off and they were eventually. I was surprised that a hotel with such a good reputation would have a premium room in a part of the hotel where this could happen. Also the water pressure was variable so the temperature of showers fluctuated between hot and cold rapidly.
Positive section of review
It is not at the center of Newcastle but for me whose destination is the Discovery Museum it offers a not bad position within 30min walk. The owner is pretty kind and you can join them watching football matches at the bar near the entrance.
Negative section of review
My chair had a leg loosen, but that’s not a significant issue, just sometimes annoyed me when working at midnight.
Positive section of review
Breakfast was superb!! Location was a few minutes walk to main street! Karen spent time with us and she was great company! Taylor was helpful and friendly! Richard took time to talk to us and was helpful!
Negative section of review
A bit cold at times! Heating could have been a bit more accessible!
Positive section of review
Great little place to explore Northumberland coast. Comfortable and cosy. Very helpful owner and great value for money
Positive section of review
Location. Facilities pool, sauna steam room. Close to shops and retail parks. Ample parking
Negative section of review
Blasé attitude shown by staff. Not unfriendly just indifferent. The one notable exception was the young receptionist who seemed to have genuine customer service skills. The food was very much like the rest of the experience, not good, not bad, mediocre just about sums it up. It's a handy place to stay, but a bit overpriced for what you get.
Positive section of review
Beautiful, clean, tasteful, very conveniently located, spacious, free car park
Negative section of review
I would’ve liked a little more for breakfast. I had salmon and scrambled egg on muffin which was great but would’ve liked just a bit more fruit or bread/pastry option to pick at. That would’ve made it perfect for me. Even if just a slice of toast with butter and jam.
Positive section of review
Cosy and comfortable with everything you need. Great central location.
Negative section of review
Nothing
Positive section of review
Great location for the theatre, room clean and well appointed.
Positive section of review
Service, comfortable bed, Prosecco and snacks on arrival.
Negative section of review
Size of the room and nowhere to hang clothes