1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Comfortable flat in a convenient location. Short walk from castle, supermarkets and restaurants. Hop on hop off bus is very close too.
Negative section of review
Squeaky floors for those who don’t sleep through the night.
Positive section of review
Very good breakfast Great location - bus into Leeds only took 10 mins
Negative section of review
Nothing really.
Positive section of review
Comfortable rooms, very clean, friendly staff and good location
Positive section of review
The welcome goodies, and the cosy feeling.
Negative section of review
If the host could provide shower & shampoo gel also A small amount of laundry powder would be nice .
Positive section of review
Central location for New Street Station.
Negative section of review
It’s not in the best of states with furniture and even a smashed glass panel in the room. A few bits of tidying up and a lick of paint it could be really nice again. Also, the key needed to be collected from a shop about a mile away from the property. Given there is a concierge in the flats maybe consider leaving the key there for future guests as that was an extra headache really not needed after a long journey.
Positive section of review
all clean and organised, good location
Negative section of review
nothing
Positive section of review
All good staff great
Negative section of review
All good
Positive section of review
Cleanliness of rooms
Negative section of review
Food, attitude of staff towards my dietary requirements, length of time waiting for breakfast. Room by an enormous extractor fan which meant we couldn’t open windows as we would have food smells in our room Misled after telephone conversation with hotel after booking as to the possibility of beds being made into a double & breakfast being added to our booking, neither were noted on our booking on arrival Public areas noisy with loud music through loud speakers Shower cubicle & shower head very poor quality for a hotel
Positive section of review
The pool
Negative section of review
Secured money on card. 7 days later and they have still not released funds so looks like I paid twice !!