1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location is really good. close to the Paddington station which is perfect for the transportation to everywhere inc Heathrow airport. We also can leave our luagges before and after check in/out time. The staffs are helpful.
Negative section of review
Due to we are travelling with the medium-large luggages, the space of the normal room may not enough for both of us to leave luggage open.
Positive section of review
Great location for Spire Hospital- I was due in early for an operation.Uber arrived in 2 minutes to take me to hospital in morning. Sheets were clean and it was nice to have a bath.
Negative section of review
The room had a certain mustiness about it- I think maybe the carpet. Couple of WiFi issues that were easily resolved with a phone call.
Positive section of review
Your check in staff were amazing so helpful and pleasant. Your rum cocktail in the bar was totally delicious
Negative section of review
Personally I don’t like shower curtains I would have preferred a screen
Kyle of Lochalsh, United Kingdom
Positive section of review
Cleanliness. Friendly owner. Great breakfasts. Great location
Positive section of review
Breakfast was lovely and location excellent
Positive section of review
Breakfast was really nice
Negative section of review
Nothing
Positive section of review
It was good for the price
Negative section of review
The hotel is very old and we can notice this
Positive section of review
meals and pub was good
Negative section of review
room was very hot and airconditioner (which was advertised ) was turned off and the staff either couldnt or wouldnt turn it on
Positive section of review
Close to the tube
Negative section of review
Genuinely the worst hotel I have stayed and and not the cheapest on either. First I turned up with my girlfriend and we walk in and there is a physical threatening altercation with the owner and a customer in which we are made to sit outside. Then we get in and we are told we have a basement room which is fine. We get down I booked a double and received two single beds. There is no bin in the room for sanitary purposes. No fan which again is fine but would be nice to have. The window only opens and inch and the curtains have white staining on them. If you stay in the basement at around 3-4am you will hear rats or mice scratching at your outer walls, I wish I was lying. The cherry on top was we had to keep a towl on front of the toilet as it leaked toilet water very time you flushed and didn’t have any extraction vents. Barely seen the staff and after the first day we both decided to just leave it stay the night and book another hotel. Please for your safety and security do not stay here!
Positive section of review
N/A
Negative section of review
The TV did not provide much to watch and the Sonas music system was unable to work. Very little cupboard space provided.