1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I accidentally booked the room for a week earlier. I realised on the day and rang them up. They were so helpful and booked me another room for free for the night once they confirmed I hadn’t checked in the week before. The staff were very supprtive and helpful!
Positive section of review
Check in before you arrive at hotel great and self check out , hotel very clean & comfortable , staff very friendly
Negative section of review
N/A
Wotton under Edge, United Kingdom
Positive section of review
The location, beautiful exterior and interior. Restaurants and all the nature surrounding. Spa was also good.
Negative section of review
Our room was very small, the bathroom was really in bad condition. Not so clean. Had cracks in walls. No body lotion and no hairdryer in the room was also disappointing.
Positive section of review
The room was clean , and the breakfast was lovely
Negative section of review
We had no heating in the room . When you ring the 2 out of hours numbers given to you in the book in your room, one doesn't exist. The other one was for someone who doesn't work there anymore . My daughter spent the night wearing her clothes to bed . At breakfast, I spoke to a member of staff, and she assured me that when the manager starts at 12 p.m., he would give me a call that never happened very disappointed.
Positive section of review
Lovely place, very clean. Wonderful hosts
Positive section of review
Comfortable enough and great location
Negative section of review
It was a bit tired but you get what you pay for
Lytham St Annes, United Kingdom
Positive section of review
Staff very nice . Good breakfast
Negative section of review
Bed room not as large as I thought it would be considering we up grade. We paid £145 night paid Lott less than that. Entertaining on Friday was just for children. Nice for families at weekends
Positive section of review
Localisation and neightbourhood
Negative section of review
Weak internet connection
Positive section of review
The decor was very nice
Negative section of review
It was assumed that we would want a chalet however the reason for the hotel stay was because my daughter has never stayed in a hotel before and wanted that experience. We were not offered an alternative room although the chalet was nice.
Positive section of review
Stunning location
Negative section of review
Would like to see a more imaginative selection of Vegan food .