1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Free Parking. Excellent Location for Shops Restaurants and Public Transport links. Size of living area. Cooking facilities & equipment. Coffee Machine Extra large TV & WiFi Nice colour scheme.
Negative section of review
Size of bedroom which I understand cant be changed but was really difficult to get around from window side and impossible to get dressed in there. Maybe a double divan with underneath storage & without a frame would maximise the space available. But old sprung mattress definately needs replacement. There was a mattress topper but it did not help improve comfort. If all clothes were hung on hangers on the hook provided it was impossible to get by. Only 4 tiny drawers for storage. Suitcases had to be stored on floor in lounge and we lived out of them for the week. Bathroom very tight too but it had a lovely bath excellent shower beautiful large fluffy towels and good storage. Fridge leaked entire week....probably because it was unable to work efficiently as the ice box was completely full of ice. Impossible to get anything in it! When butter stored in door it was warm and soft. Couple of armchairs instead of a bedsettee might improve lounge comfort as this accommodation is not big enough for more than two adults.
Positive section of review
The location was really good, explored Beamish and used the Durham park and ride which is only 10 minutes away
Negative section of review
N/a
Positive section of review
The room was spacious and clean, the bar was nice and the staff were polite and helpful
Positive section of review
The location and the 24/7 reception. The staff was so lovely too.
Negative section of review
The room was very dusty, it should be cleaned properly. OK for a night
Positive section of review
Superb breakfast. Lovely clean, quiet, comfortable room.
Negative section of review
Nothing
Positive section of review
very friendly staff good food nice location
Negative section of review
facilities in room
Positive section of review
Location great Room was lovely
Negative section of review
Stayed here many times and was dissapointed with having to pay for parking and also breakfast Has to sit away from main area was better ordering coffee and tea
Positive section of review
Great staff and facilities!
Negative section of review
Awful nights sleep. Noisy neighbour, TV and music blaring. Walls didn't keep noise out. Called down to reception at 4am when couldn't take it anymore. Staff were great and came to the and asked him to turn music/TV down, it quietened for a while but ruined our stay.
Positive section of review
Gd location n breakfast
Negative section of review
No gym
Positive section of review
Everything
Negative section of review
Nothing, this was an amazing weekend away and would definitely recommend
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