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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff was helpful. The location is near the airport, so you can go by foot to your flight (and we heard no noise from the planes, that was great). Also, they let us to check in way earlier than 15:00, which was awesome.
Negative section of review
Nothing deal breaking, just some small stuff. The sound isolation from the corridor wasn't ideal. The shower has somewhat small glass wall, to water sprays everywhere. The TV kept disconnecting from our laptop.
Positive section of review
The self check in and spacious car park made it really easy and stress free for arrival. The location was great for town and a friendly pub was very close, which was a bonus. The breakfast was enormous and superb.
Positive section of review
The room was very pleasant. It had a lovely view and everything we needed. It was a short walk into edinburgh and we thoroughly enjoyed our stay.
Negative section of review
There is no lift and we were at the top of the stairs (though this wasn't really a bother for us, but could be for others). They had moved our bags into our room from when we dropped them off.
Positive section of review
The property was beautifully decorated, comfortable and had by far the best showers in both en-suite rooms that we’ve ever had away from home
Negative section of review
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Positive section of review
Fabulous apartment, right in heart of Sidmouth. Decor is quirky and very comfortable. Bed was comfy and the kitchen well equipped.
Negative section of review
Could do with a few breakfast bowls.
Positive section of review
Hotel was nice. Room was value for money and accessible to town center. A lots of restaurants are nearby with halal options.
Positive section of review
The quality of the apartment was very good and the central location was very good.
Negative section of review
1. As a few people have mentioned, the apartment is on 5th floor and much closer to the motorway noise than I expected from the description, and the photos on booking.com. Bring ear plugs unless you are a good sleeper. See attached view from bedroom window. 2. If you like an Escape Room experience, you will love the check in procedure for this apartment! Between the video instructions as to how to find the lock box, incomplete instructions on how to open it,confusion when you are met with 2 lock boxes when you are only expecting one, and not to mention the phone that you need to get into the building, a real challenge! 3. The ID validation and payment of the deposit to a third party company. I was un happy with having to setup an account with them, send a photo of my driving license and a selfie to verify who I am to a company who will hold onto this for 7 years! Then to have to agree that this 3rd party company can deduct what it likes from my credit card. Then be charged €5 for the trouble, the latter charge which was not mentioned on booking.com as far as I can remember. 4. Communication was with a bot, proven by my sending them a message that, due to illness we had to cut our stay short and leave early to which I got no response except a reminder on our original checkout date that the checkout time was 11:00. I also got some stock replies when I asked specific questions during our check in 'experience'.
Positive section of review
Nice clean room and hotel. Breakfast was nice and relaxed. Staff were friendly :)
Negative section of review
No little fridge in the room.
Positive section of review
Location is great no doubt
Negative section of review
Service was terrible. Very limited utensils were provided. Stove vent fan was not working and nobody fixed it. No other room was provided. They lied saying they don't have any other apartments in that location while booking.com showed they had other apartments available in that location at that time
Positive section of review
Clean and comfortable
Negative section of review
Unable to have a swim before 10 am