1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location is perfectly positioned and the hotel and staff are extremely friendly and helpful. The room was spacious clean and the beds very comfortable. Our stay was very short and we wished we could have stayed a little longer. Recommended.
Negative section of review
Nothing of note. We didn’t take breakfast so I cannot comment.
Positive section of review
Very friendly welcome, we also arrived early and was able to check in before 4. Breakfast in the morning was really filling and nice.. Close to Dornoch-lovely beach & we bar we found there too eat at.
Negative section of review
Bed uncomfortable very springy. Bedroom could have been cleaned better- move the furniture to hoover behind- so much dust.
Positive section of review
A real nice place. Clean and cozy. 5 Mins walk to the nearest underground station, 10 mins walk to the Paddington Station. There is a big supermarket nearby. Very convenient!!
Negative section of review
The community is a bit noisy during the whole night. The living place is on the 3rd floor and no left there, so if you have many luggages, you need to carry them by yourself. LOL.
Positive section of review
Location is brilliant as there shops/ supermarket nearby, easy to commute from location, building staff are really friendly and helpful.
Negative section of review
WiFi didn’t work.
Positive section of review
Room was very comfortable, staff were great loved the pool
Negative section of review
Tv in room wasn't working properly in both the rooms we have. Whilst all the staff were lovely we felt the staff at breakfast could do with a little extra training
Positive section of review
Spacious rooms, fantastic breakfast, friendly staff.
Negative section of review
TVs had no reception due to ongoing issues.
Positive section of review
The front desk staff were nice and friendly
Negative section of review
The hotel is a complete wreck. The room was dirty, everything was broken or run down. Holes in the wall, dirty bathroom, hair in the sink and shower. I would never stay here again, the building is depressing, as are the rooms. It's a good job the windows only open so far or I would of jumped out.
Positive section of review
Service was great food was good
Negative section of review
Shower stall is way to small
Positive section of review
Everything. I cannot fault it.
Negative section of review
Nothing
Positive section of review
Breakfast
Negative section of review
The fact the lift wasn’t working was a nightmare for us! Yes we got notified 2 weeks before the lift wasn’t work but I thought that by the time we got there, it would be fixed(plenty of time) . That wasn’t the case. First of all there was no out of order sign on the lift so when you first walked into the hotel your stood there waiting for a lift that’s never coming as it’s broke. Then I get put on the top floor- 6 flights of stairs with a 2 year old and a buggy! Absolutely joke. Surely they could see with my booking that I had a child and to allocate me a room on the first floor. We wasn’t the only family put on the top floor with babies! Surely it’s common sense! Clearly not with this hotel. Not as if they was any staff afford to help people worn carrying luggage anyway!