1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The settings of this hotel are beautiful and very tranquil. The architect of the building is just absolutely amazing, however, the furniture and fixings are a bit tired looking and could be upgraded. This slightly negative remark about furniture would definitely not stop me from returning because my overall visit was so relaxing and the cleanliness of the room was excellent. Finally, the food was great but service was a bit slow but extremely friendly. I'll be back.
Negative section of review
I waited over an hour and 20 minutes for my evening meal and considering that there were very few guests in the dining area, I would have expected a quicker service
Positive section of review
Not much. The large flat screen TV with streaming services and the washing machine/dryer were okay, but the bad aspects far outweighed the good.
Negative section of review
Almost everything. The windows were really old and not sealed properly, and little bugs and spiders were coming in. The bed was disgusting with stains and hairs everywhere, and it was a nightmare trying to get onto it because they had squeezed it into a space that was far too small for a double bed and there was zero space on either side, so you had to get onto it from the foot of the bed and then slide yourself backwards; and since it clearly hadn't been washed for some time, I had to just lay a towel down and sleep on top. This "studio" was so horribly cramped. You couldn't even swing a mouse in it, let alone a cat. And to add insult to injury, the entrance door was RIDICULOUSLY heavy, and it didn't even open up fully, so you had to squeeze yourself through whilst really struggling to hold it open. It was a joke, and it was complete false advertising because you get the impression from the photos that's it's more spacious; and it's confusing too because they were showing pictures of their larger apartments. They're deceptive and they're also downright liars because it said there was dishwasher, but there certainly wasn't one. It makes me SICK that I spent so much money on this pokey little hole, but I was ill most of the time and had no choice but to stay until I felt able to leave. Anyway, they've got a nice big chunk of my savings now so I hope they're happy. They're so damn lazy. They couldn't even be bothered to clean things properly and make it nice for a guest. I had to spend extra money on a whole bunch of cleaning products, but obviously I could only do so much. There was no way I was going to tackle those disgusting bed sheets, so I just had to lay one of the towels on the bed and sleep on top of it. All in all I bitterly regret that I ever booked it, and it's a big relief to be out of there. I think I can safely say that I won't be "hitting the hay" anytime soon.
Positive section of review
Location is great, the building is very “historic” in a good way. Well kept and well equipped. Management very responsive and attentive.
Negative section of review
Barely got any sleep. The management should really mention that there is an underground line right under the building and every 3 minutes the whole building shakes… Not going back. Not recommending. Crossed out all the positives for me!
Positive section of review
Good location. Spacious living room. Comfortable main bedroom for 2 persons max.
Negative section of review
Very uncomfortable matrass of the sofa bed in the living room. Sound isolation is very poor. Noise from buses and trams are heard all night. Blackout In the living room is terrible. If you sleep on the sofa bed, I bet you get up on the first sunshine in the morning. Despite all the above drawbacks, they still charge an additional 25GBP for the sofa bed linens. Yes.. you read that correctly. Not all necessary bed linens are covered in the tariff.
Positive section of review
Everything that it claimed to be. Clean, efficient and good value for money.
Negative section of review
Room smaller than expected but a minor quibble. All fine overall.
Positive section of review
Great location and friendly staff. Really helpful team on reception .
Negative section of review
Rooms were a little dated but only a trivial complaint. Great value for money
Positive section of review
Comfortable and clean, great value, very friendly welcome.
Positive section of review
Staff were fantastic and so helpful
Positive section of review
Staff were very responsive
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