1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The apartment had two rooms and a shared bathroom. The bedroom was small but comfortable. The lounge was large enough for four, and the kitchen was very well equipped it had everything one would need.The views were amazing from the lounge. The location was brilliant it was very near to all tourist attractions
Negative section of review
Rooms were small but comfortable
Positive section of review
Good parking. Comfortable beds. Modern decor. Fresh and clean. Great breakfast. Welcoming friendly helpful host Amanda.
Negative section of review
Couldn’t get Wi-Fi code to work. No heat available on radiators to dry things. Mirror light didn’t work. Minor things.
Positive section of review
The reception area had been designed well, unfortunately prioritised over the rooms.
Negative section of review
We checked into the hotel and went into our room to find the carpets hadn't been hoovered, there was poo right up the toilet and there a blind missing on the window. We left not long after as we had some activities booked in Blackpool but kept questioning ourselves as to whether the hotel would be okay to sleep in. We came back at around 10pm due to our busy day, only to find a big pool of blood in the bed! With another dark patch that looked like mold. We went to reception to check out and ask for a refund, baring in mind it was now 10.30pm at night so we had to look for another hotel!! as we didn't feel comfortable sleeping here. They then passed our details onto the manager, David and said he would give us a call at 9am the next morning. However, no call received so we gave them a call ourselves and were told that they would call back shortly. No suprise, no call back, again! We then got in touch with booking.com to see if they could help with the issue. After 24 hours, booking.com also hadn't had any correspondence from the hotel, so 3 times we heard nothing back! The day after, we walked back into the hotel to ask for our refund, which Edward was happy to do there and then. Overall, we were very disappointed with our experience. Especially with the amount of hotels and B&B's in Blackpool, you would think they would do their best to keep the place spotless in order to bring customers in. We've stayed in numerous hotels in Blackpool and unfortunately, this one so far is at the bottom of our list.
Positive section of review
Location, we were lucky to get a free upgrade, staff were lovely and accommodating
Negative section of review
We had to book a breakfast timeslot which can be a bit restrictive if plans change. Please note that Staff were accommodating of our changes
Positive section of review
Very friendly helpful staff. Lovely large room. Delicious afternoon tea.
Negative section of review
Pool changing rooms needed some attention. Broken tiles and very slow shower.
Positive section of review
Room was spacious. Kids really liked the hotel
Positive section of review
location clean large bed facilities
Negative section of review
couldn't get tv to work
Positive section of review
Location and good price
Positive section of review
Location
Negative section of review
Not enough seats in the public space. Standing room only at the bar
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