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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Hotel is in an excellent location near the little town and round the corner from the beach. Some amazing walks to the near beaches and coves. Breakfast is freshly cooked with a good choice. Our room was upgraded so we had an apartment which was fantastically furnished. Big FREE carpark!! Our whole 4 day holiday was just AMAZING!! Thank you Norton House Hotel.
Positive section of review
1) clean house with all amenities possible. 2) very thoughtful host 3) toys for babies 4) location is in middle of town so easy to locate 5) host was kind enough to keep some breakfast options for the guests.
Negative section of review
We only stayed for 1 night 😔
Positive section of review
Friendly welcome and easy check in. Rooms were lovely and immaculate. Excellent breakfast with good variety of foods. Staff were all very attentive and helpful.
Negative section of review
Our room faces out onto kitchen area and we were aware of all the conversations below.
Positive section of review
Room was spacious and and good temperature, shower pressure was good and nice range of water temperature, plus spacious car park
Negative section of review
As noone attends the property, areas with heavy layer of dust could be seen
Positive section of review
The staff were friendly and helpful, providing excellent service throughout my stay. I would definitely stay here again
Brighton & Hove, United Kingdom
Positive section of review
The location was great if you don’t wish to be in Brighton town centre. Parking is a great feature at no extra cost.
Negative section of review
It’s clear this is not an original build Malmaison. It’s an overlay refurb. Windows were old and carpet frayed in parts. I’ve stayed at Malmaison hotels in the past and the quality of facilities, decor and overall feel of the hotel here was not what I’ve previously experienced. Didn’t at all feel like a near £200 standard room rate. Poor value. Celebrating my partners birthday I had to hold off saying anything that might have impacted her enjoyment but I think she wanted to say something too.
Positive section of review
Great location easy to walk to town centre and local attractions Room was lovely and clean and facilities good
Positive section of review
The house itself was A1. Would book again for sure.
Negative section of review
One very tiny point: the kitchen didn't have any washing up sponges or brushes (or at least I couldn't find them), which I found quite odd. I had to go an buy one, no biggie, but still an inconvenience. Two for the price of one...and both have been left behind for the next guests!
Positive section of review
Great location and helpful staff
Negative section of review
Used to a bigger bed
Positive section of review
Its location
Negative section of review
The Manager at the front reception didn’t make you feel welcome !! (Make)