1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hot breakfast was mainly meat. No tomatoes or mushrooms for the vegetarian. The coffee machine was out of action for the days I stayed there. It was nice that there was a gym at the accommodation. There were social evenings with a free drink but unfortunately I did not experience that as I was out. Staff are very helpful and friendly. The room was clean and on the top floor. On the second evening there was the noise of a fan or motor which did not stop until after 12.30 at night but I think it was external to the building, either from another building or on the roof of this one. Coffee and milk sachets were not replaced on the second day which was disappointing.
Negative section of review
The coffee machine was not working so no fresh coffee. No replacement of coffee or milk sachets in the room.
Positive section of review
Fantastic having an outdoor space. giving great views across the city. It was a quiet neighbourhood with quiet neighbours, though this might add to the feeling of isolation. Maintenance issues raised were dealt with promptly. The helpline support was patient and polite to a fault. Bed mattresses themselves were comfortable and warm just lacking pillows.
Negative section of review
The location had a feeling of being isolated. The lack of pillows for the bedding. Four pillows with each with a height of a pillowslip. There were a few maintenance issues namely the lack of plugs in both the bath and bathroom sink. The great views were a bit spoiled by dirty windows
Positive section of review
Excellent location, spacious parking space. Well maintained apartment. Responsive host. There is also bus to city centre, walking distance to bus stop. Location is great, a bit outside of city centre, but safe and good neighborhood
Negative section of review
Carpet in my room was recently cleaned but still wet when we arrived. As it was wet, a bit damp odour came out of it. The host did mention this initially, it was still fine and acceptable anyway.
Positive section of review
Hotel has obviously undergone partial renovation. Our room was lovely, clean & comfortable with a massive walk-in shower and a mini-bar...nice touch! Staff were friendly and helpful and breakfast was excellent.
Negative section of review
Can't think of anything....
Positive section of review
Amazing, hosts very welcoming and friendly. The whole place is spotless and decorated to a high standard. Everything is top quality. I would highly recommend.
Negative section of review
Nothing
Positive section of review
Great location. Friendly staff. Clean room. Comfy bed. Great value. Even tea in the room.
Positive section of review
Comfy bed, excellent breakfast, stained carpet and chair in room
Negative section of review
Menu in dining room not available for pie .bin not emptied in room on arrival
Bishop Auckland, United Kingdom
Positive section of review
Amazing stay. Host was fabulous x
Positive section of review
Location, town centre is great.
Positive section of review
Peaceful location
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