1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
brilliant little hotel. kettle and coffee pod machine in the room, along with bottled water and a couple snacks. large smart tv. beds are comfy and clean, lovely soft feather pillows. even just the standard rooms come with a bathtub and separate shower cubicle with a high pressure shower head. towels are soft and fluffy- in my opinion there’s nothing worse than a hard scratchy towel after a hot shower! high quality shampoo, body wash etc. very clean and the decor throughout the place is very boujee. staff were very friendly and helpful. can’t comment on the breakfast as i didn’t partake. room service is offered from the bar along with an all day pizza menu.
Negative section of review
only small complaint is that the tv was a bit temperamental at first, it was a bit slow and wasn’t giving any sound. however this was soon sorted out by a staff member upon asking what was wrong. he did say that this was a common issue with them if previous guests leave their accounts logged in but just needs to be reset and it worked fine afterwards.
Positive section of review
There was so much space for 7 adults, 3 kids and 3 dogs. With a games room and hot tub, everyone was kept entertained whilst we shielded from the rain indoors. It was a short 10mins walk to the beach albeit a small steep hill on the way back. We had a wonderful stay in the fully equipped house.
Negative section of review
The beds weren't the most comfy. We could feel the springs in most of them. But the pros outweighed the con.
Positive section of review
Roberto was amazing with the service he gave us both. All staff were really lovely and very helpful Food in the hotel was great and the hotel itself was very clean We would defiantly stay again
Negative section of review
2 lifts were out of service
Positive section of review
The location here was 100% where we needed to be based on the price point! To be any better would be a significant change in cost at another hotel!
Negative section of review
Had a minor issue with operating the heating on arrival. Didn't take long to sort out thanks to the efficient maintenance staff.
Positive section of review
Great price for one night - lovely reception staff, clean room, quiet. Will visit again!
Negative section of review
Everything was great.
Positive section of review
The location to Castle Combe was good the hotel was cozy and the food was ok
Positive section of review
1st time visitor to this hotel very impressed with it
Negative section of review
Nothing
Positive section of review
Very good hotel meets all expectations
Negative section of review
Nothing
Lytham St Annes, United Kingdom
Positive section of review
Amazing decor and cleanliness
Negative section of review
There is not anything to not like about this property
Positive section of review
Location, clean
Negative section of review
The staff seemed indifferent to the clients’ issues, a fact that was quite apparent from their lackluster reactions and demeanor. It gave the impression of an automated self-check-in experience.