1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
For a basic apartment, this was a really pleasant stay! The room was tidy and we were pleasantly surprised to find it had a washing machine, fridge, kettle, microwave etc. So easy to get to and really handy for Brixton underground.
Negative section of review
Most of the power sockets didn't appear to work
Positive section of review
Close to glorious beach, park/leisure center and shopping center. Good location for exploring North Wales. Modern interior, comfy settee and bed. Appreciated makings for a cuppa together with cake.
Negative section of review
Stairs steep which were difficult with arthritus. Salt, pepper and washing up liquid would have been handy.
Positive section of review
A lovely & clean place & kay & staff are very friendly & welcoming would recommend we will be returning bk cheers guys for a lovely stay x
Positive section of review
A very nice bnb in a lovely setting - very popular with dog owners and their pooches- providing a somewhat mediocre experience
Negative section of review
We booked last minute, enticed by the promise of luxury, but the 'unparalleled hospitality' promised did not materialise. Staff were perfectly pleasant, and when you sought them out and asked for things they were generally helpful, but none of the extra niceties associated with a luxury stay were ever offered. The bathroom looked nice but there was nowhere to hang your towel or put your wash bag. The tea and coffee were not re- stocked unless you asked. When we contacted the management about some of our gripes, 2 were ignored completely, on one we were accused of lying ('we cleaned the room before you arrived and the water pressure in the sink was fine then'), and on the last (we had overpaid as google maps was showing a lower rate, and we were not getting value for money), we were told we had paid almost 20% extra for using booking.com, as all the commission had been passed on to us. And no, we couldn't have any sort of refund.
Positive section of review
Super friendly staff, the whole place was scrupulously clean/tiidy and breakfast had good options and was tasty
Negative section of review
Paying extra for the carpark seemed odd as not like you can park there and go anywhere really if you weren't a guest, so seemed an unnecessary extra to pay
Saint Helier Jersey, United Kingdom
Positive section of review
The location is good, close to town and also has lots of parking around the area. The room was spacious.
Negative section of review
It is noisy during the night, as it's close to the main road. Also, the walls are very thin, so you can hear everyone chating, walking in their rooms, etc. The water in the shower was very weak.
Positive section of review
Big room, comfortable bed. Excellent breakfast. Sweets and biscuits available free at reception
Positive section of review
The building and area next to the canal were utterly charming
Negative section of review
My pillow was rock hard and I had a pain in my neck the nxt morning. The windows were not sealed and noisexand cold seeped in liberally
Positive section of review
The location, the staff and the presentation of the place
Negative section of review
One lift
Positive section of review
Very central to everything. Staff pleasant Food good
Negative section of review
Nothing