1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Stunning location with great facilities & extras. Great for walks on the canal & easy to walk into the city. Bathtub is amazing & plenty hot water & a good shower too. Great parking spot right beside the door too.
Negative section of review
Nothing
Positive section of review
It felt like a home away from home, the location was absolutely perfect, it had everything you could need and felt very safe. Will be booking here again.
Negative section of review
There wasn’t anything I didn’t like.
Great Yarmouth, United Kingdom
Positive section of review
Host was great and very friendly helpfull with all questions answered no problem, a great location for yarmouth front and Town,
Negative section of review
Room was a little tired, could do with a freshen up, paint, curtains, headboard recovered, wouldn't take a lot to improve a notch,
Positive section of review
From the outside it looks like a lovely quaint little house. Nice neighbourhood and very friendly neighbours.
Negative section of review
Where do I begin? When we arrived early Friday evening we had no heating, no hot water, and no ventilation in the bathroom/toilet. The "landlady" mailed us that she was not willing to help, because "she does not work during weekends". Later we heard that she is usually abroad and can hardly ever help. But that on the side. Not until Monday morning would this "landlady" be willing to look into the issues and see "if it was possible" to find someone to look at them. So we were basically told to stay in the cold during most of our days there, without heating, without hot water, and without a toilet ventilator. Only after I had informed Booking.com about all this was she willing to send a man on Saturday morning - something which she had said was "impossible" on Friday evening. This man saw the solutions fairly quickly: there were some switches that had to be turned on related to the boiler in a cupboard in the bedroom, the batteries in the WIFI regulator for the heating were gone, and some switches in the hall near the ceiling had to be adjusted. After the man had left, the "landlady" mailed us saying that she was very angry with us, because we had taken up a lot of her precious time in the weekend, and she now also had to pay the man who had had a look at our issues with the accommodation. According to her, we "lacked common sense" and "we were not fit to use self-catering holiday accommodation". In her very own words! So, in conclusion, this "lady" is not willing to help you when you need her. Then, when Booking makes her help you, she only thinks about herself and the money and the free time that SHE has to spend on you, rather than being bothered by the fact that she lets her guests standing in the cold - literally - for days. And on top of it all, she insults you as a customer by mailing that you lack common sense and are unfit to stay in self-catering holiday homes.
Positive section of review
Very easy to get to the tube only a 5 minute walk, beautiful inside very modern and styled perfectly.
Negative section of review
Nothing bad to say
Positive section of review
Very central to city centre. Staff very keen to make your stay memorable. It was very homely.
Positive section of review
Second visit so pleased to return. Good place to relax and lovely view of beach and sea.
Henley on Thames, United Kingdom
Positive section of review
The staff were exceptionally helpful, professional and polite. Dinner was excellent.
Negative section of review
Two flights of stairs with no lift were a surprise, as was £15 overnight charge for parking underneath the hotel. There had been no instructions about how to find the parking entrance either. After the third circuit of Henley, I pulled off New Street into the hotel pedestrian entrance to find out from Reception!
Positive section of review
It was very clean warm and a great location.
Negative section of review
The bathroom was very small but manageable.
Positive section of review
Ideal
Negative section of review
No problem
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