1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Wendy and Steve were the perfect hosts, nothing was too much trouble. Rooms were clean, comfortable, good shower with everything needed for a good stay. Food excellent, Steve catered for every request including those that were not on the menu!!! Plenty of easy access parking. The bus stop in to Lyme Regis is right outside the pub. When a customer arrived with a very noisy dog (yapping and barking loudly) Wendy dealt with the situation quickly and professionally, simply asking the customer if the dog carried on she would have to ask him to leave for the comfort and enjoyment of the other numerous customers in the pub. We were very impressed with her actions which enabled us to enjoy our evening peacefully. Unfortunately the weather was not kind during our two night stay so we could not take advantage of the very pretty garden but we are hoping for sunshine on our next visit in a few weeks time. The footpath to Lyme is from the car park. 9
Negative section of review
The weather!!!! Nothing not to like.
Positive section of review
Assuming that you are arriving or departing through Gatwick Airport, please remember the following: Board bus number 20 from the South Terminal and pay GBP2.00 with a contactless credit card to be dropped at the MASSETS ROAD stop right outside the hotel about 5 minutes later. Bus number 20 runs all night. From the North Terminal board bus number 100 to arrive at Massets road in about 8-9 minutes, GBP2.00 To return to the airport use the bus stop across the road from the hotel to take a No.20 bus to o South Terminal or No.100 bus to the North Terminal. Tip: Photograph the bus times the evening before you leave and be aware of the different schedules on Saturdays and Sundays. NB Send an email to the hotel the evening before you leave to receive an email copy of your bill.
Negative section of review
All good enough for me :-)
Positive section of review
Spotless, looked brand new. Beautiful location. So peaceful and quiet but also near to southwell town centre for pub/ lunch/ shop the Minster & also the National Trust Workhouse is in the field next door: you can walk to it. Wonderful staff to welcome you & explain all the details. Also great communication with messages from the moment we booked. Well thought out details. Lovely hot tub.
Negative section of review
We honestly could not find many issues at all,but it pains me to say as we loved it & would definitely stay again: The bed was just so incredibly hard and uncomfortable . Maybe we have a softer mattress at home & its personal preference. But it is literally the only thing that could be improved. We would 100% stay here again.
Positive section of review
The staff were so friendly and helpful especially Neil, Beth and Carrie. It was my birthday on the 18th May and the staff even bought me a card and box of chocolates which was so sweet of them. All of the food was delicious from the breakfasts to dinners!!
Positive section of review
Overall the accommodation was excellent with everything you need provided to a high standard inside the lodge. My wife and I would not hesitate to recommend the lodge and would be more than happy to stay again in the future.
Negative section of review
All was fine.
Positive section of review
room was very comfortable, good shower didn't have to fiddle about with the controls toswitch on or get temperature.the breakfast was superb freshly cooked and very quick service
Negative section of review
we arrived early 12pm we knew we wouldn't be able to access the room so dropped of our bags and went out, the receptionist promised to ring when the room was ready.2.30 pm no call so ew made our way back ,different receptionist said if we sat in the foyer she would tell us when the room was ready 3.20pm we went up to the desk another receptionist told us our room was ready but we hadn't been told we could have been sitting there all afternoon!!
Positive section of review
A lot of thought has been put into making this a really good holiday apartment with attention to the “little things” that make a real difference
Negative section of review
The mattress was a too firm for our personal taste. There was live music from the pub downstairs?? which was quite loud on Saturday until 12 and until 11 on Sunday . Not the fault of the apartment owner.
Positive section of review
Very clean and tidy, light and bright home, comfortable beds, all the appliances we could possibly need, spacious, lovely decor.
Negative section of review
Bathroom floors a little slippy. Need bigger bath towels, bath sheets ideally. If you use the dishwasher, more cutlery is needed - and simple displayed directions for using dishwasher and washing machine would be most helpful as the instruction booklets were in a very small print. Recycling varies county to county and we felt more info was needed as to what could actually be put in their recycling bin or kept separate.
Positive section of review
All aspects of the property, will definately be staying again.
Negative section of review
Just a little tiny niggle, guests very noisy on table directly outside room door. But not huge problem.
Positive section of review
all of it
Negative section of review
nothing. the quality matched the price.