1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Really friendly and helpful staff. Stunning building. Our room was nice. Lovely big bath and a powerful shower over it. Great breakfast the following morning with good quality products and plenty to choose from. Good location for the bay and train into Cardiff Queen Street.
Negative section of review
Needs a lot of attention to detail really going forward regarding general maintenance and cleaning. Lots of chipped doors which is a bit off-putting. The stairs looked like they hadn't been brushed for a while. Our room could of been cleaner. Marks on bathroom door and carpet. Also the ceiling had like splash marks. How they got up there....who knows. Good luck.
Positive section of review
We were moved and after 4 rooms we weren’t prepared to move again. Rooms were either dirty, no AC, windows welded shut etc
Negative section of review
Were told when we got in no kitchen so no dinners. Cleanliness was not good. No managed to speak
Shipton under Wychwood, United Kingdom
Positive section of review
Lovely olde world hotel, with parking. Good location for getting around the Cotswolds.
Negative section of review
Sadly there were no restaurant facilities other than an excellent breakfast. We didn't realise that when we booked. We had to go to other inns etc locally for our evening meal.
Kingston upon Thames, United Kingdom
Positive section of review
It was very compact and clean. Had the basics you needed. No frills.
Negative section of review
Needed darker curtains
Positive section of review
Good location, nice food, very clean, friendly staff.
Negative section of review
Booked in January for 4 nights expecting a room that was illustrated on your web site. On arriving we were allocated a room that was well below expectations, very small, dark and no outlook. Felt bad about having to ask for a better room. Reception did accommodate us to a room that we expected in the first place.
Positive section of review
Location and staff and facilities including parking
Negative section of review
Pillows
Positive section of review
Brilliant stay and the refurbished room was lovely
Negative section of review
The breakfast had changed to a continental box in your room.
Positive section of review
was clean and good size room
Negative section of review
there was people injecting drug in the car park the local drug users told the hotel 3 time plus they was looking in peoples cars and broke my window and stole stuff even after car was broken in to they was walking up and down road and in car park for more to rob they a staying in tent at end of the road hotel car park is on
Positive section of review
Breakfast was very good.
Negative section of review
Happy with the Hotel Reception and staff lovely people.will def be back for a weekend with the girls in October.😁😁
Positive section of review
Clean, plenty of room
Negative section of review
Nothing