1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We highly appreciate the properties in this hotel chain. Unfortunately, the location of this hotel is not a very touristic one and it does not seem very safe either. The hotel is under renovation, you go up the service stairs, not very fancy. The rooms, however, as we are used to: clean and decent. If you come by car, you should know that they do not have their own parking lot, but it is a closed parking lot, it costs 12 pounds for 24 hours and you must have an account on the ring go application. Unfortunately, this app only supports UK phone numbers. If you come from another country, you cannot register with the phone number from your country. We lost a few hours until we managed to pay for the parking lot, because we happened to be during Easter, with days off.
Negative section of review
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Positive section of review
Great location and house, second to none but.... be aware that the booking company "host and stay" would not give us access to the keys until I paid 25 quid for an insurance policy I did not need. Verges on a scam so read the small print. House also had cheap and broken chairs just left in the divining room and a broken oven door that was not fixed, despite the fact the company told us not to use it; great for self catering. Great house, shocking management
Negative section of review
See above
Positive section of review
Welcome was good and efficient staff brilliant location good staff always, ready to help dining room staff were a happy bunch all in all couldn't fault anything. That you had a porter to take your cases to romm was excellent you don't get that at many hotels theses days
Negative section of review
Nothing to complain about
Positive section of review
Staff were friendly and informative. The hotel and room were clean and nicely decorated. Bed was comfortable. Very affordable.
Negative section of review
The only issue was that there wasn't much choice in the evening (my mum doesn't like spicy food) in the restaurant or the bar we sat in when the restaurant was full, but the cheesy chips we eventually chose were nice.
Positive section of review
Location was great as we were going to the theatre nearby
Negative section of review
The breakfast selection was good but the hot food was cold
Positive section of review
Setting and the building were stunning
Positive section of review
Very comfortable quality bedding
Positive section of review
The breakfast was amazing
Negative section of review
That we were in a accessable room , but that was all that was left
Positive section of review
Very well presented
Negative section of review
Lovely decor
Positive section of review
Close to centre
Negative section of review
Abit dated
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