1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
After a long day on the trail the kind barman carried my bag upstairs. There was a table ready for tea and breakfast time was arranged whilst serving us the evening meal. Efficiency at its best. My Dad is a real ale drinker and this passed muster. He didn't have to get up once to get a refill. Although the dogs weren't allowed in the rooms overnight, they were welcomed in the bar in the evening and had water presented to them. They also had a pack of cards behind the bar. Breakfast was awesome, filled us up nicely for the next days walking. We wanted to stay another night but couldn't cancel our other accommodation without being charged. Would definitely stay again when we are in the area.
Negative section of review
Nothing.
Positive section of review
Had a lovely relaxing 4 day break here a few weeks ago. Arrived to a lovely afternoon tea which was a lovely touch. Fiona's hospitality was second to none. Nothing was too much trouble, we felt like we were staying with family or a close friend. We seemed to be staying in the middle of nowhere yet within 5 minutes we were in the centre of Alnwick. We are already looking forward to returning :o)
Negative section of review
Nothing to dislike at all
Positive section of review
The room was large, modern and well maintained. The food was imaginative & way above average for a pub-based restaurant. The staff were friendly and effective
Negative section of review
Nothing
Positive section of review
Lovely host great location. Guesthouse was beautiful clean just perfect amazing breakfast will come again
Negative section of review
Everything
Positive section of review
Nice location to Arena and NEC. Clean room and very comfortable bad
Positive section of review
Staff were lovely the room was stunning with a beautiful view
Negative section of review
It would have been good if there was a beer garden
Positive section of review
location. proximity to mall and train station.
Negative section of review
na
Positive section of review
Nothing at all, not one thing
Negative section of review
Everything, it was dirty, I'm pretty sure it's like a halfway house .. stunk, holes in the ceiling and wall, marks and stains in the bath and stagnent water god knows how long it had been there, asked for a refund after about 20mins of being there, was told no and they would offer me a new room, I told them I took pictures and I wouldn't leave until a refund had been done, I was asked to send the pictures over to the manager who wasn't there at the time, and the reply I got was if I delete the photo's I could have a refund.. £66 for the room, I was told it was budget, even for a budget hotel you expect cleanliness and to feel safe, if i could rate it in the minus marks i would
Positive section of review
The location
Negative section of review
There were 69 steps to climb to our room. There was not a single tea bag or sugar available or any sachets of milk, so we had to trawl down the 69 steps to buy some to make a drink. No hand towels, just 2 small bath towels. Bed sheet clean but too small to fit the bed. Only one pillow each.
Positive section of review
Location
Negative section of review
The bed was uncomfortable.
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