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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We had a quick overnight stay. The hotel or some parts of the hotel have had a relatively recent refurb, so common areas looked fresh, tidy and modern. The staff were really helpful - I spoke to them before my stay on the phone and also during my stay in person and everyone was really welcoming and helpful. Dog friendly. Lots of grounds around the hotel to walk around with the dog in the middle of the night. Breakfast was superb and fresh and everything was there that we needed. Great value. Sandiacre is also a nice place to stop off if you are on a long journey and fancy a mooch about. We would definitely return again and top marks to the staff for making this hotel a great place to stay.
Negative section of review
Nothing. This hotel is great value. This is not a stately home with a long rolling drive - it's a functional 70's style hotel. Pretty cool in it's architectural features if you like this type of style.
Positive section of review
Example of a small hotel very friendly and helpful staff, had been before for a night out in callander but first time we have stayed.Had dinner in hotel and have to say it was perfect pub grub ,big plates or smaller if you wanted . Have to give a special mention to the staff member Rebecca who served us that night, between waiting tables and serving behind the bar in what was a fairly busy bar for a Monday night she carried it off with a smile,take a bow Rebecca 🙇♀️. Definitely be back.
Negative section of review
The weather
Positive section of review
Brilliant location in heart of city. Easily accessible but also very secure due to set up for entry. Later check out than most and secure place for luggage storage. Lovely modern studio with all amenities.
Negative section of review
Just to point out very dusty on top of wardrobe (just checked out of curiosity)but otherwise clean. Everything else spot on
Positive section of review
Beautiful hotel in beautiful surroundings. Loved the gardens. Just a short walk to Banbridge centre. Rooms were fab and the staff very helpful. Breakfast was very good too. Avery good stay.
Positive section of review
Bringing fresh milk to outside your room each morning was a nice touch. The evening meals we had were very good. Handy for the Cotswolds, while a bit off the beaten track
Negative section of review
The breakfast was cooked very well, but it was a bit mean only allowing you to choose one item without extra payment. If you chose a full English breakfast you could not have cereal or orange juice, and only one cup of coffee.
Positive section of review
Breakfast was fine , although I would have liked some fresh fruit rather than tinned, as I am a diabetic.Good food
Positive section of review
Comfortable room with a decent restaurant, which can make or break staying at a hotel,
Negative section of review
Wasn't enough milk or toilet roll for the duration of the stay. Extra milk, teabags etc should be available in the hotel somewhere.
Positive section of review
Staff so friendly and helpful.. Location fab.. Breakfast lovely
Negative section of review
I dropped a point for cleaning.. Just bathroom floor needing better clean.. Sorry
Positive section of review
All the pub food was good - dinner and breakfast.
Negative section of review
No shower
Positive section of review
room and breakfast