1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
It was my 2nd visit to Troy hotel - and the 1st was very good if I adviced it for my friends :). The staff was very helpful, rooms were clean, beds - very comfortable and location - superb!
Negative section of review
Only one thing about the light (some lamps didn't work in 2 rooms).
Positive section of review
It really is a value for money budget hotel. However, it is spotlessly clean and everything works perfectly. No broken doors on cupboards or lifts out of commission:
Negative section of review
There are THREE IBIS hotels on BATH Road. This is the furthest one from the airport.
Positive section of review
Super helpful staff, good communication, niche room and great to have a kitchen and space to sit not only for breakfast.
Positive section of review
Convenient location, spacious, comfy room, fast efficient service, reasonable prices. One of our breakfasts was great
Negative section of review
My eggs Benedict for breakfast tasted unpleasant .
Positive section of review
Loved the location, room, Staff including car park warden all were excellent, breakfast was good and plenty.
Negative section of review
Only small grip was the cost of drinks.
Positive section of review
prior conversations with Vicki the owner very helpful. Clean and comfortable accommodation.
Negative section of review
would have been helpful to know exactly how long the washing machine and dryer cycles were in the laundry area and exactly how much money required to use them.
Positive section of review
Enjoyed the breakfast, pleasantly served. Good selection.
Negative section of review
Nothing!
Positive section of review
Clean rooms and quiet
Negative section of review
Too hard of a mattress
Positive section of review
Position
Negative section of review
This place is Fawlty Towers. Beware there is a reason they want your money up front. It’s a dated run down place. River view room only had a view through high window, carpet old and crumpled, 2 nights had a flashing strobe light under door with an intermittent alarm causing lost sleep, room clean poor and little more than pulling bed covers up and replacing towels, breakfast scant and waiters had difficulty comprehending orders. When it came a full breakfast had only a single piece of breakfast. At end although I had booked a king room and we were travelling as a couple the front desk staff non negotiably wanted extra charge for another person. No discounts for the disrupted sleep.