1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great location close to the tube, nice restaurants and other things in the neighborhood. We had a 3 person room and it was very spacious and clean. Nice to have the shower in one room and then the toilet in another room. A small kitchenette with a fridge was nice to have so we could have light snacks and breakfast. We all agreed that we would for sure book this again if we would travel to London again. All and all I would highly recommend this hotel!
Positive section of review
Room and Breakfast were very good. Dinner menu limited and some meals were poor. Because of this we ate dinner at other establishments after 2 days meals in the White Lodge restaurant. However there was little choice of venue in Filey itself. Quiet location was good
Negative section of review
There was no porter to help with luggage and the lift was very small. Parking was an issue although it was possible to park reasonably close to the Hotel. Some staff needed better training in dealing with guests.
Positive section of review
A very warm welcome was received. The food was excellent. The bed was the comfiest bed I have slept in, which after a long journey was needed. Thanks for making my stay so good I hope to return in the not to distant future.
Negative section of review
The only minor point I didnt like, is that I have mobility issues and the car park is made up of small stones / gravel rather than for example covered with tarmac. But I managed and it was only a minor issue.
Positive section of review
Room wa5s so pretty , great bathroom, and a huge balcony to watch the world go by. Breakfast was excellent and the staff were friendly and helpful. Nothing was too muchtrsouble
Negative section of review
No gluten free products- they had run out
Positive section of review
The location is excellent. The room is very clean and modern and the staff George and Ed have provided very good service in recommending restaurants and other advice
Negative section of review
no
Positive section of review
My mum and dad absolutely loved it said it was so comfortable they said that it was extremely great service from the staff and they would go again!!!
Negative section of review
The only complaint was that it was too warm inside the hotel
Positive section of review
Centrally located and in a fantastic location staff were amazing the breakfast was outstanding
Negative section of review
Was a bit noisy due to a party
Positive section of review
Excellent customer service
Positive section of review
Good staff
Negative section of review
Neat and tidy
Positive section of review
Location
Negative section of review
No lift, is not a hotel so no cleaning of the room unless you pay