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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I loved my stay at the Penn. At first, I had only booked for 1 night but extended it for 2 as it was so nice. The room was spacious and beautifully decorated, and the bed was comfortable. It was very conveniently located to Windermere station, the local buses and Windermere town itself. Although I arrived too early for check-in, a staff member kindly stored my bags in the hotel prior to putting them in my room for me. There was also a lovely little sweet treat welcome gift, which was very much appreciated.
Negative section of review
Having to leave !
Newcastle upon Tyne, United Kingdom
Positive section of review
Riverside location with own but limited parking. Staff were friendly and floor to ceiling windows gave great view. Was able to check-in earlier than expected without fuss. Gino’s restaurant on-site was a bonus. Clean and modern.
Negative section of review
It wasn’t clear that parking was available on-site so initially paid to park in nearby NCP and then moved to the secure (through barrier) hotel parking where I had further costs. Bed mattresses were far too hard for our liking.
Positive section of review
Everything was great: location close to the center, quietness, comfort of the rooms, quality of breakfast and kindness of the staff members. Our second stay and once again totally satisfied.
Positive section of review
The location is excellent and as always when visiting here, the staff are all so welcoming and friendly. The food is excellent and I really liked the new reception area with the bar.
Negative section of review
With works being undertaken at the moment, the dining area felt a little cramped at busy times, but that was to be expected.
Derry Londonderry, United Kingdom
Positive section of review
A nice hotel with good facilities. Spacious room and a comfortable bed. The bar and restaurant were good and prices reasonable. Breakfast was good and buffet style .
Positive section of review
White star tavern had little an ample and wonderful collection of teas and artisan coffee in the rooms which made even more special with adequate amount of milk!
Negative section of review
The noise that comes through to my room from the bar and restaurant downstairs or from others on the same floor.
Positive section of review
Staff were very friendly and we had a pleasant stay. Food in the restaurant was lovely, lots of choice. Would stay here again, good location.
Negative section of review
Bathroom needs updating.
Henley on Thames, United Kingdom
Positive section of review
Great location, very comfortable with everything you need plus lots of little extra touches. Would definitely recommend and book again.
Positive section of review
The flat was beautifully laid out and the facilities very good, nice kitchenware and very comfortable beds!
Negative section of review
The lock on the outside door with a key pad took some getting used to! We eventually, learnt to pull the outside front door towards us as we pressed the key pad numbers- this got us inside! We also never got the WiFi code to log in to the internet.
Positive section of review
It appeared to have referb since we were last here. Stylish and staff very welcoming
Negative section of review
Only complaint, the garden furniture on the terrace were dated and a bit old. Metal chairs on some with no pads