1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
A beautiful location, very quite and rural. The room was full of charm and character . Very warm, clean with large comfortable bed and lovely furniture. Great bathroom with jacuzzi bath and shower. The hosts are very friendly - nothing is too much trouble. Lovely touch to arrive to homemade cake - delicious!!
Negative section of review
Nothing
Castle Donington, United Kingdom
Positive section of review
Good value for money. The room was well prepared and perfectly acceptable for an overnight stay. The location, with easy access to the M1, was also good.
Negative section of review
One reason why I picked this hotel was that it advertised a restaurant, with opening hours on the website showing as open through to 9 pm. Looking forward to a relaxing meal and a drink I was not impressed on arrival to be told that the restaurant was not open that evening. I was even less impressed to then be told by the receptionist that there was a chippy just up the road, so I wouldn't go hungry! I don't know if the closure was a one-off, or whether it's always closed on a Sunday evening (the hotel was very quiet). Fortunately I found a pub who went out of their way to prepare me a meal, even though they had stopped serving food an hour earlier!
Positive section of review
This hotel is located good place in Chester. And this hotel equipment is clean, necessary and sufficient.
Negative section of review
I think it is a good idea to mention that check-in takes place in the bar.😊
Positive section of review
Self check-in, clean and stylish rooms, helpful phone operator on hand for any queries
Negative section of review
N/a
Positive section of review
The space, comfort, location to city centre, parking space.
Negative section of review
A manual would be useful, with instructions about the heating ( which kept turning on ), how to work the television etc. Broken dining chair which one of our party almost fell off ( and which was known to the management ). No bathroom hand towel or kitchen tea towel ( minor issues ).
Positive section of review
Freedom to come and go when wanted and being with family
Negative section of review
Issue with electrics reported and someone came next day when we were out but then bulbs missing from kitchen. Light on cooker hood does not stay on. No drawers in bedrooms for clothes and shelf at top of wardrobe dirty, so had to live out suitcases. Ensuite bathroom floor not very clean. No shelf in main bathroom for toiletries, no toilet roll holder or towel rail.
Positive section of review
Location was great, staff good.
Negative section of review
Room was a bit tired and could do with a bit of an update. Having said that it was clean and a good price
Positive section of review
beautiful place and building
Negative section of review
staff could have been more friendly
Positive section of review
Everything!
Negative section of review
Nothing!
Positive section of review
Very good
Negative section of review
New windows windows very drafty.